9.6
SpotScore

Xero Reviews in October 2026: User Ratings, Pros & Cons
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Starts from $3.75 / month when monthly
Xero Reviews & Ratings
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Spotsaas Editor’s POV
Xero has repeatedly proven to be a reliable and user-friendly accounting solution, especially for those transitioning from other platforms or new to accounting software. The standout feature, as highlighted in numerous reviews, is their exceptional customer support. Users consistently praise the team for being knowledgeable, patient, and quick to resolve issues, ...Read more
Xero pros and cons
Excellent and highly responsive customer support, praised for quick problem resolution and knowledgeable staff.
Patient and professional support team offering step-by-step guidance, making it easier for users to solve complex issues.
Easy to use for new users, with support helping users transition from other software like QuickBooks.
Clear troubleshooting guidance covering technical issues like browser or payroll challenges.
Difficulty connecting with support initially, though the quality of assistance once connected is rated highly.
New users may encounter challenges with specific features like payroll matching or batch payments without support.
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Showing 2801-2810 out of 4649
JS
Jane Smith
03/31/21
Thoughts so far!
Thoughts so far! I have found the programme excellent. One of the best parts is the online training available, from full days to a 45 minute quickie! So useful. I use it for two companies that I look after and it seems extremely versatile Thank you
S
Sarah
03/31/21
Quick response
Quick response. Easy to understand instructions.
SA
Sue Aitken
03/31/21
Good if you understand double entry bookkeeping
Easy to use package if you know and understand how to produce a set of accounts. Only downside is that it is rare to speak to someone as it is all via email. Training sessions are really useful, but recorded. Would like more training on writing reports on XERO. Thank you for your response XERO, The report writing I am looking for would be for designing my own Management Accounts with KPI's etc I note your comments and will make an enquiry, Many thanks.
IG
Isaac George
03/31/21
Zahra was extremely supportive and…
Zahra was extremely supportive and helpful in assisting me to untangle a set of bank transactions. All is now well, and tidied up quite efficiently! Thank you!!
T
Tesshoc
03/31/21
Simple to use but totally effective.
Simple to use but totally effective. I've been using Xero for about 3 years now and couldn't manage without it. So easy to keep on top of things on a daily basis so you have instant information to hand. And now with MTD, it has been a painless transition.
JC
JOLI COLE
03/31/21
Great online support!
I had an issue with a client on Hubdoc and the support team emailed me back within an hour and it was all sorted! Such amazing support!
CH
Caroline Hughes-Miles
03/31/21
Excellent system very straightforward…
Excellent system very straightforward to use...
S
Sarah
03/31/21
Quick response
Quick response. Easy to understand instructions.
SA
Sue Aitken
03/31/21
Good if you understand double entry bookkeeping
Easy to use package if you know and understand how to produce a set of accounts. Only downside is that it is rare to speak to someone as it is all via email. Training sessions are really useful, but recorded. Would like more training on writing reports on XERO. Thank you for your response XERO, The report writing I am looking for would be for designing my own Management Accounts with KPI's etc I note your comments and will make an enquiry, Many thanks.
JS
Jane Smith
03/31/21
Thoughts so far!
Thoughts so far! I have found the programme excellent. One of the best parts is the online training available, from full days to a 45 minute quickie! So useful. I use it for two companies that I look after and it seems extremely versatile Thank you
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].