9.6
SpotScore
Xero Reviews in October 2026: User Ratings, Pros & Cons
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Xero Reviews & Ratings
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Spotsaas Editor’s POV
Xero has repeatedly proven to be a reliable and user-friendly accounting solution, especially for those transitioning from other platforms or new to accounting software. The standout feature, as highlighted in numerous reviews, is their exceptional customer support. Users consistently praise the team for being knowledgeable, patient, and quick to resolve issues, ...Read more
Xero pros and cons
Excellent and highly responsive customer support, praised for quick problem resolution and knowledgeable staff.
Patient and professional support team offering step-by-step guidance, making it easier for users to solve complex issues.
Easy to use for new users, with support helping users transition from other software like QuickBooks.
Clear troubleshooting guidance covering technical issues like browser or payroll challenges.
Difficulty connecting with support initially, though the quality of assistance once connected is rated highly.
New users may encounter challenges with specific features like payroll matching or batch payments without support.
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Showing 2791-2800 out of 4649
P
Penny
04/06/21
Fantastic service
Fantastic service - thank you Sandrine so much - I can go home now a much happier person.
C
Chris
04/05/21
Nabeel the Xero representative who…
Nabeel the Xero representative who helped me was great, problem solved in 2 minutes. Greatful for his help
A
Accounts
04/03/21
Good webinars and training articles
Good webinars and training articles. Customer support is excellent.
RT
Rowena Thompson
04/03/21
Unsubscribed email address
A client wasn't receiving emails due to being unsubscribed. Xero Sorted the issue using the technical team within 24 hours
DL
Daniel Lynagh
04/02/21
Best accountancy software
Using Xero for 3/4 years. Very good software and rarely had a problem. Would recommend 100%.
MB
Matthew B
04/01/21
Excellent bookkeeping software
Excellent bookkeeping software, with prompt and attentive customer service. Recommended.
LH
Lori Hambridge
04/01/21
I sent a request for assistance with Hubdoc
I sent a request for assistance with Hubdoc and the response was very quick and I was able to resolve the issue straight away. Thank you!
S
Su
03/31/21
Good useful way of accounting for SME
Good tool for small business accounting
IG
Isaac George
03/31/21
Zahra was extremely supportive and…
Zahra was extremely supportive and helpful in assisting me to untangle a set of bank transactions. All is now well, and tidied up quite efficiently! Thank you!!
MG
Mrs Garman
03/31/21
A great system for a first time…
A great system for a first time accounts user
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].