9.6
SpotScore
Xero Reviews in October 2026: User Ratings, Pros & Cons
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Xero Reviews & Ratings
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Spotsaas Editor’s POV
Xero has repeatedly proven to be a reliable and user-friendly accounting solution, especially for those transitioning from other platforms or new to accounting software. The standout feature, as highlighted in numerous reviews, is their exceptional customer support. Users consistently praise the team for being knowledgeable, patient, and quick to resolve issues, ...Read more
Xero pros and cons
Excellent and highly responsive customer support, praised for quick problem resolution and knowledgeable staff.
Patient and professional support team offering step-by-step guidance, making it easier for users to solve complex issues.
Easy to use for new users, with support helping users transition from other software like QuickBooks.
Clear troubleshooting guidance covering technical issues like browser or payroll challenges.
Difficulty connecting with support initially, though the quality of assistance once connected is rated highly.
New users may encounter challenges with specific features like payroll matching or batch payments without support.
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Showing 2641-2650 out of 4649
MU
Melissa U
09/14/21
Xero makes my life easy!
I absolutely love everything about the Xero interface. It is so easy to use. I loathe operational type of tasks - I am a project manager/problem solver/entrepreneur, but with Xero, it is so easy, it is hard to loathe. The support is great too!
DC
Damon Crute
09/08/21
Highly recommend, excellent software and support
We are always really pleased with the support offered by XERO. As a bookkeeper, I've relied on it to solve day to day issues and develop my knowledge of the accounting software The most recent support (today) by Hassan was excellent. He was able to talk me through to the resolution of a mistake that I had made in a manner which I was able to understand. I would highly recommend XERO anyway as an accounting software but the support service is brilliant
MB
Mohammad Bilawal B
09/08/21
"One of the most secure and easy to use cloud based accounting software"
What do you like best about Xero? I have been scared to manage other accounting software as such as Sage group or Quickbooks. As the UI differs and one simple mistake can lead to big troubles, XERO has been the most satisfying software I have ever used. With great UI/UX.
CB
Conni B
08/31/21
"Love this software! So nice to integrate with other platforms too."
What do you like best about Xero? I love being able to click through to everywhere, run in multiple windows and integrate with other platforms What do you dislike about Xero?
AG
Andrea Gilmore-Broderick
08/31/21
One happy customer :)
i have had a few specialist team view and assist me, calls all have been promts and the XERO Staff were friendly and down to earth and encouraged me Xero has great systems and processes in place - Wish they also had a HR platform ! I would use it!
AU
Anonymous User
08/26/21
"brilliant - does the job of a book keeper!"
What do you like best about Xero? Simple and intuitive to use - makes you feel like an expert in book-keeping. Ideal for small business owners who like to keep a close eye on finances and be in touch with their business finances. All areas are split into sensible sections allowing you to switch quickly from paying bills, sending out invoices, checking balances, reconciling accounts, issuing quotes. All really easy.
AU
Anonymous User
08/25/21
"Review Xero accounting software"
What do you like best about Xero? User friendly dashboard, tracking of changes, customised report, document uploads and integrated system with software add ons
S
Shaun
08/25/21
Great service from Rick
Great service from Rick. Had an issue with the bank feed, but he found a solution in great time.
P
Peter
08/24/21
Immediate responses to our queries…
Immediate responses to our queries regarding login issues. Problem was resolved efficiently.
AU
Anonymous User
08/24/21
"Easy to setup and get invoicing going"
What do you like best about Xero? Xero is super fast to get set up and intuitive to use. What do you dislike about Xero?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].