9.6
SpotScore
Xero Reviews in October 2026: User Ratings, Pros & Cons
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Xero Reviews & Ratings
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Spotsaas Editor’s POV
Xero has repeatedly proven to be a reliable and user-friendly accounting solution, especially for those transitioning from other platforms or new to accounting software. The standout feature, as highlighted in numerous reviews, is their exceptional customer support. Users consistently praise the team for being knowledgeable, patient, and quick to resolve issues, ...Read more
Xero pros and cons
Excellent and highly responsive customer support, praised for quick problem resolution and knowledgeable staff.
Patient and professional support team offering step-by-step guidance, making it easier for users to solve complex issues.
Easy to use for new users, with support helping users transition from other software like QuickBooks.
Clear troubleshooting guidance covering technical issues like browser or payroll challenges.
Difficulty connecting with support initially, though the quality of assistance once connected is rated highly.
New users may encounter challenges with specific features like payroll matching or batch payments without support.
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Showing 2631-2640 out of 4649
C
customer
09/22/21
great software and brilliant customer…
great software and brilliant customer services and support. i highly recommand.
EY
Edith Yembra
09/21/21
I was unable to post my payroll run for…
I was unable to post my payroll run for September. Tom helped me. Excellent service.
JM
James M
09/21/21
"What a Hero🙌💪💪💪!!!?Online accounting and billing moving from zero to infinity with Xero"
What do you like best about Xero? It's simple to track total cash in and out with Xero. Xero is a very safe and secure tool to carry out accounting operations.
ME
Mark English
09/21/21
Rebecca did a fantastic job sorting out…
Rebecca did a fantastic job sorting out an integration issue with a 3rd party software provider. She demonstrated excellent product knowledge and the ability to communicate what we needed to do.
CA
Chester.com Admin
09/20/21
Service above and beyond
Service above and beyond - thank you!
SB
Sean Banayan
09/20/21
Very helpful with a concise and…
Very helpful with a concise and comprehensive response. Appreciate your help
A
Amanda
09/20/21
Simple and straightforward application
PROS: I love that Xero is intuitive and I didn’t have to refer to the help files even once. Plus, it gives helpful prompts such as asking if you wish to email your invoices and if you want your customers to view their bills online. The app is very practical in this aspect. The user interface is simple and I can customize the dashboard for my individual needs. Finally, you can use the API to integrate Xero with your CRM.
AU
Anonymous User
09/16/21
"Awesome finace tracking software for small business, non profit, and non accountants!"
What do you like best about Xero? I love that it's so intuitive, and easy to do things like view balances, print checks, manage company credit cards, and create invoices.
TF
Therese Fox
09/14/21
Great customer service from Shaq
Excellent support from Shaq who guided me through the process of setting up my account.
RA
Richard Alton
09/14/21
Can't fault Xero
Can't fault Xero. Had abit of a reconciliation issue and Rebecca was brilliant very patient and she spent an hour on the phone with me to get it sorted. Thank you Richard Alton
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].