9.6
SpotScore
Xero Reviews in October 2026: User Ratings, Pros & Cons
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Xero Reviews & Ratings
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Spotsaas Editor’s POV
Xero has repeatedly proven to be a reliable and user-friendly accounting solution, especially for those transitioning from other platforms or new to accounting software. The standout feature, as highlighted in numerous reviews, is their exceptional customer support. Users consistently praise the team for being knowledgeable, patient, and quick to resolve issues, ...Read more
Xero pros and cons
Excellent and highly responsive customer support, praised for quick problem resolution and knowledgeable staff.
Patient and professional support team offering step-by-step guidance, making it easier for users to solve complex issues.
Easy to use for new users, with support helping users transition from other software like QuickBooks.
Clear troubleshooting guidance covering technical issues like browser or payroll challenges.
Difficulty connecting with support initially, though the quality of assistance once connected is rated highly.
New users may encounter challenges with specific features like payroll matching or batch payments without support.
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Showing 2611-2620 out of 4649
GT
Georgina Turner
10/27/21
Professional and highly competent customer service
Really pleased with the customer service received. Friendly. helpful responses delivered promptly and within the timescales quoted. Xero is a great product but as with most things its only as good as its team and in my experience they are first class! Thank you for your help Rick.
JW
Jeffrey W
10/26/21
"Xero is a great accounting solution for your small business"
What do you like best about Xero? The bank feeds make bank reconciliations super easy. You can automate and repeat invoices, bills, journals. Also, it offers a lot of different integrations.
CC
Caroline Clarke
10/20/21
Xero has definitely made my life alot…
Xero has definitely made my life alot easier as they provide accounting that is so easy to use, even my young son could use it. The platform is great and the support they offer is next to none
AU
Anonymous User
10/20/21
"Best Accounting Software"
What do you like best about Xero? Best part of using xero is we can easily reconcile bank by find & match options if we use another softwares like dext to keep our AP and AR reconciliation.
CR
customer Robert Robertson
10/14/21
A very simple accounts system to use.
A very simple accounts system to use. The only thing I would change is to have a post it service.
G
Guy
10/14/21
Excellent accounting software
Excellent accounting software, easy to use, full features
TP
Tom Platkiw
10/13/21
Great product
Great product - When reached out to Support Rick was very helpful!
N
NutsAboutApple
10/13/21
Had a problem using Xero on my iPhone
Had a problem using Xero on my iPhone - Dara fixed it in less than 5 minutes. Very happy.
EB
Elayne Britt
10/13/21
payroll tax/HMRC dispute
I had a payroll tax/HMRC dispute, the best Xero payroll specialist, Matt, help me through the problem step by step. It was a very stressful situation and Matt went into to great detail to allow me to talk to HMRC to resolve the situation after many days of phone calls. Thanks Matt for the great customer service
V
Viking
10/12/21
Had a problem using Xero on my iPhone
Had a problem using Xero on my iPhone - Dara fixed it in less than 5 minutes. Very happy.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].