9.6
SpotScore
Xero Reviews in October 2026: User Ratings, Pros & Cons
Streamline your finances and grow your business.
Add to compare
Starts from $3.75 / month when monthly
Xero Reviews & Ratings
Are you using Xero?
Spotsaas Editor’s POV
Xero has repeatedly proven to be a reliable and user-friendly accounting solution, especially for those transitioning from other platforms or new to accounting software. The standout feature, as highlighted in numerous reviews, is their exceptional customer support. Users consistently praise the team for being knowledgeable, patient, and quick to resolve issues, ...Read more
Xero pros and cons
Excellent and highly responsive customer support, praised for quick problem resolution and knowledgeable staff.
Patient and professional support team offering step-by-step guidance, making it easier for users to solve complex issues.
Easy to use for new users, with support helping users transition from other software like QuickBooks.
Clear troubleshooting guidance covering technical issues like browser or payroll challenges.
Difficulty connecting with support initially, though the quality of assistance once connected is rated highly.
New users may encounter challenges with specific features like payroll matching or batch payments without support.
Filter results
Sort by :
Showing 2411-2420 out of 4649
PC
Phyllys Currie
02/25/22
Fantastic Support
Absolutely went above and beyond to help with a problem I had with pensions. Fantastic service.
EA
Enver Aliaj
02/25/22
Joe has been very helpful and resolved…
Joe has been very helpful and resolved my matter in a few seconds! Thank you
JB
Julie Bullen
02/24/22
The support I have received from Xero
The support I have received from Xero, having recently taken on their payroll system, has been amazing. I would just like to thank them and to say I would have no hesitation to recommend them anyone.
HH
Howard Harris
02/23/22
Conversion balances (Xero)
Vilma (Xero) called promptly and explained the issue on Xero (re conversion balances).
RW
Robert Walker
02/23/22
Great team
Great team, very fast to respond to any enquiries.
MB
Miriam Banda
02/23/22
I received an excellent service and the…
I received an excellent service and the advisor went above and beyond my expectations of helping understand what l want to achieve.
L
Lucy
02/23/22
Fantastic customer support - thank you
Had an issue with some sales importing and Xero support were fantastic, specifically a gentleman called Laurence who is a support specialist. He was incredibly helpful, friendly and really went the extra mile for me. Finding more information and calling me back with findings and we were able to resolve the issue. Recommend Xero and their brilliant customer support! Thank you
H
Hilary
02/22/22
Xero support
Support is always very quick and always answers my queries.
MA
Mou A
02/22/22
"Xero is the best way for accounting software platform !!!"
What do you like best about Xero? I'm professional bookkeeping working in the industry, so we had the requirement for a cloud-based framework that was practical. They worked with the bank and my independent venture clients to guarantee the bank took care of were arrangements appropriately. Xero's extra accomplices support the Xero item with highlights that might need.
R
RG
02/22/22
Xero is a very powerful and user…
Xero is a very powerful and user friendly accounts package that successfully reduces the job of book keeping to the absolute minimum and gives you effective reporting and analysis on what is contained in the accounts.
Free vendor scorecard
Evaluate Xero objectively with the accounting software scorecard
A weighted accounting software vendor scorecard to score Xero against your real requirements — not the marketing.
- Weighted criteria you can edit
- Score multiple vendors side-by-side
- Shareable with your buying committee
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].