9.6
SpotScore

Xero Reviews in October 2026: User Ratings, Pros & Cons
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Xero Reviews & Ratings
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Spotsaas Editor’s POV
Xero has repeatedly proven to be a reliable and user-friendly accounting solution, especially for those transitioning from other platforms or new to accounting software. The standout feature, as highlighted in numerous reviews, is their exceptional customer support. Users consistently praise the team for being knowledgeable, patient, and quick to resolve issues, ...Read more
Xero pros and cons
Excellent and highly responsive customer support, praised for quick problem resolution and knowledgeable staff.
Patient and professional support team offering step-by-step guidance, making it easier for users to solve complex issues.
Easy to use for new users, with support helping users transition from other software like QuickBooks.
Clear troubleshooting guidance covering technical issues like browser or payroll challenges.
Difficulty connecting with support initially, though the quality of assistance once connected is rated highly.
New users may encounter challenges with specific features like payroll matching or batch payments without support.
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Showing 2111-2120 out of 4649
DA
Diana Abel
05/31/22
perfect thanks
Date of experience: June 01, 2022
NC
Niki Clegg
05/31/22
I received a call very quickly and the…
I received a call very quickly and the help was spot on. Thank you
CP
Claire PR freelancer
05/30/22
An important part of my business!
Brilliant customer care when I encountered a recent glitch. Xero makes my business run so much more smoothly than it would otherwise! Also takes the pain and dread out of day-to-day accounting.
HV
Helen van Laun
05/30/22
Maxine was efficient
Maxine was efficient, knowledgeable and friendly, my problem was resolved in minutes.
JC
Joanne clark
05/30/22
Xero is brilliant
Xero is brilliant, great software and support
JA
Jonathan A
05/30/22
"Most important software in my business"
What do you like best about Xero? The system is intuitive, easy to learn and the app store is fantastic. The integrations with the bank feed is fantastic and one of the best examples I have seen.
CP
Claire PR freelancer
05/30/22
An important part of my business!
Brilliant customer care when I encountered a recent glitch. Xero makes my business run so much more smoothly than it would otherwise! Also takes the pain and dread out of day-to-day accounting.
VH
Vicky Hung
05/30/22
help us save a lot of time
help us save a lot of time, thanks
MM
Marieannette Magee
05/30/22
Paul was excellent
Paul was excellent. He rang at the scheduled time and gave me support in an efficient and timely manner
JA
Jonathan A
05/30/22
"Most important software in my business"
What do you like best about Xero? The system is intuitive, easy to learn and the app store is fantastic. The integrations with the bank feed is fantastic and one of the best examples I have seen.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].