9.6
SpotScore
Xero Reviews in July 2026: User Ratings, Pros & Cons
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Xero Reviews & Ratings
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Spotsaas Editor’s POV
Xero has repeatedly proven to be a reliable and user-friendly accounting solution, especially for those transitioning from other platforms or new to accounting software. The standout feature, as highlighted in numerous reviews, is their exceptional customer support. Users consistently praise the team for being knowledgeable, patient, and quick to resolve issues, ...Read more
Xero pros and cons
Excellent and highly responsive customer support, praised for quick problem resolution and knowledgeable staff.
Patient and professional support team offering step-by-step guidance, making it easier for users to solve complex issues.
Easy to use for new users, with support helping users transition from other software like QuickBooks.
Clear troubleshooting guidance covering technical issues like browser or payroll challenges.
Difficulty connecting with support initially, though the quality of assistance once connected is rated highly.
New users may encounter challenges with specific features like payroll matching or batch payments without support.
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Showing 2021-2030 out of 4649
SS
Susan S
06/30/22
"So easy to use"
What do you like best about Xero? Simple to use, I love the ability to change account numbers in the chart of accounts. It's an all-around simple software. What do you dislike about Xero?
SM
Sarah Marshall
06/30/22
Quick response to query.
Date of experience: July 01, 2022
SM
Sarah Marshall
06/30/22
Quick response to query.
Date of experience: July 01, 2022
L
Leighnev
06/30/22
Double quick response to a support…
Double quick response to a support problem. Very impressive
T
Teresa73
06/30/22
Had problems sorting out my login
Had problems sorting out my login, the team were brilliant went through everything with me and helped me get it sorted out, thankyou
GA
Gill Alexander
06/30/22
Great Support
Prompt, friendly and clear information, Thank you
SS
Susan S
06/30/22
"So easy to use"
What do you like best about Xero? Simple to use, I love the ability to change account numbers in the chart of accounts. It's an all-around simple software. What do you dislike about Xero?
GA
Gill Alexander
06/30/22
Great Support
Prompt, friendly and clear information, Thank you
SM
Stuart Mason
06/29/22
Payroll queries
I had a query regarding Postgraduate loans in Xero payroll. I received prompt step by step instructions of what to do. Great service!
SM
Stuart Mason
06/29/22
Payroll queries
I had a query regarding Postgraduate loans in Xero payroll. I received prompt step by step instructions of what to do. Great service!
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].