9.6
SpotScore
Xero Reviews in July 2026: User Ratings, Pros & Cons
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Xero Reviews & Ratings
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Spotsaas Editor’s POV
Xero has repeatedly proven to be a reliable and user-friendly accounting solution, especially for those transitioning from other platforms or new to accounting software. The standout feature, as highlighted in numerous reviews, is their exceptional customer support. Users consistently praise the team for being knowledgeable, patient, and quick to resolve issues, ...Read more
Xero pros and cons
Excellent and highly responsive customer support, praised for quick problem resolution and knowledgeable staff.
Patient and professional support team offering step-by-step guidance, making it easier for users to solve complex issues.
Easy to use for new users, with support helping users transition from other software like QuickBooks.
Clear troubleshooting guidance covering technical issues like browser or payroll challenges.
Difficulty connecting with support initially, though the quality of assistance once connected is rated highly.
New users may encounter challenges with specific features like payroll matching or batch payments without support.
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Showing 2031-2040 out of 4649
DJ
Dylan Jones
06/29/22
Helpful and quick
Date of experience: June 30, 2022
A
Alex
06/29/22
Excellent support
Excellent support - very patient, really understood the issue and was able to provide two very good solutions to the issue.
DJ
Dylan Jones
06/29/22
Helpful and quick
Date of experience: June 30, 2022
A
Alex
06/29/22
Excellent support
Excellent support - very patient, really understood the issue and was able to provide two very good solutions to the issue.
C
Customer
06/26/22
Multi factor authentication issue…
Multi factor authentication issue sorted quickly
C
Chris
06/26/22
Sorted me in no time
Sorted me in no time - very helpful
P
Peter
06/26/22
Plane and simple just got the issue…
Plane and simple just got the issue sorted out with little fuss.
C
customer
06/24/22
Excellent prompt support
Date of experience: June 25, 2022
RW
Rachel Waine
06/23/22
Great platform for any company
Have work with various accounting software and find this to be the most straightforward and user friendly. Service staff and helpful as is the online learning.
AP
Accounts Payable
06/23/22
Layla was amazing
Layla was amazing, very patient with me.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].