9.6
SpotScore
Xero Reviews in July 2026: User Ratings, Pros & Cons
Streamline your finances and grow your business.
Add to compare
Starts from $3.75 / month when monthly
Xero Reviews & Ratings
Are you using Xero?
Spotsaas Editor’s POV
Xero has repeatedly proven to be a reliable and user-friendly accounting solution, especially for those transitioning from other platforms or new to accounting software. The standout feature, as highlighted in numerous reviews, is their exceptional customer support. Users consistently praise the team for being knowledgeable, patient, and quick to resolve issues, ...Read more
Xero pros and cons
Excellent and highly responsive customer support, praised for quick problem resolution and knowledgeable staff.
Patient and professional support team offering step-by-step guidance, making it easier for users to solve complex issues.
Easy to use for new users, with support helping users transition from other software like QuickBooks.
Clear troubleshooting guidance covering technical issues like browser or payroll challenges.
Difficulty connecting with support initially, though the quality of assistance once connected is rated highly.
New users may encounter challenges with specific features like payroll matching or batch payments without support.
Filter results
Sort by :
Showing 1971-1980 out of 4649
C
Customer
07/15/22
Solved my problems
Date of experience: July 16, 2022
AL
Andy Little
07/14/22
Great services
Date of experience: July 15, 2022
C
customer
07/14/22
You can't fault the support @ Xero they…
You can't fault the support @ Xero they know there stuff. They give solid advise and will arrange a call if you're still struggling, one of the best product support teams I've found around!
PC
Peter Carter
07/14/22
Quick and effective response, problem solved
I expected a delay of a few days after my fairly technical question, but got a response within hours which solved my problem clearly, thank you.
KP
Kealan Perisson
07/13/22
Was assisted by Carolyn and Kirsty who…
Was assisted by Carolyn and Kirsty who were more than helpful and efficient with an issue I was having with late PAYE filings. Couldn't wish for better service. Kealan
N
Number
07/13/22
First time of using and very impressed…
First time of using and very impressed with both the speed of response and the quality of support.
DN
David Northover
07/13/22
Connect to replacement phone…
I had mainly sorted the problems due to the replies you had given me on the case file. The gentleman on the phone call ran through it all to see I was okay and gave general advise. He was very clear and easy to speak with.
KV
Karen Vickerman
07/13/22
Replied quickly
Replied quickly Advice helped me sort the problem
MS
Matthew Street
07/13/22
Great service from Flo.
Date of experience: July 14, 2022
PH
Paul Hutchings
07/13/22
Brilliant support
Date of experience: July 14, 2022
Free vendor scorecard
Evaluate Xero objectively with the accounting software scorecard
A weighted accounting software vendor scorecard to score Xero against your real requirements — not the marketing.
- Weighted criteria you can edit
- Score multiple vendors side-by-side
- Shareable with your buying committee
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].