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9.6

SpotScore

Xero

Xero Reviews in July 2026: User Ratings, Pros & Cons

Streamline your finances and grow your business.

4.68

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Starts from $3.75 / month when monthly

Xero Reviews & Ratings

4.68

Excellent

Based on 4665 ratings & 4649 reviews

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Rating Distribution

Excellent

(4076)

Very Good

(207)

Good

(83)

Poor

(70)

Terrible

(213)

Spotsaas Editor’s POV

Xero has repeatedly proven to be a reliable and user-friendly accounting solution, especially for those transitioning from other platforms or new to accounting software. The standout feature, as highlighted in numerous reviews, is their exceptional customer support. Users consistently praise the team for being knowledgeable, patient, and quick to resolve issues, ...Read more

Xero pros and cons

  • Excellent and highly responsive customer support, praised for quick problem resolution and knowledgeable staff.

  • Patient and professional support team offering step-by-step guidance, making it easier for users to solve complex issues.

  • Easy to use for new users, with support helping users transition from other software like QuickBooks.

  • Clear troubleshooting guidance covering technical issues like browser or payroll challenges.

  • Difficulty connecting with support initially, though the quality of assistance once connected is rated highly.

  • New users may encounter challenges with specific features like payroll matching or batch payments without support.

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Showing 1941-1950 out of 4649

DE

Dinah Emberton

07/25/22

5 out of 5

Excellent Service

Very quick response to my query. Josh very helpful & pleasant. Resolved the query quickly, great experience.

PC

Paula Coast

07/25/22

5 out of 5

Really helpful

Really helpful! Thank you

C

Customer

07/25/22

5 out of 5

Fast

Fast, effective advice

EM

Eric Maunoir

07/25/22

5 out of 5

Very much appreciated ad hoc support

Very much appreciated the support, Rohan was very patient and provided much needed expertise to detect a conflicting item in our product classification that resulted in an invoice discrpancy. He also obtained intel from his colleagues on other fields outside his personal expertise. Many thanks

DW

Dave Woodall

07/24/22

5 out of 5

Needed help re-conciling a credit note

Needed help re-conciling a credit note. Received a quick concise response within minutes summarising how to resolve with links.

T

Tom

07/24/22

5 out of 5

The advisor responded quickly

The advisor responded quickly, and was able to indicate where the problem might be. He was courteous and explained what to do, where to click etc very clearly.

AU

Anonymous User

07/23/22

5 out of 5

"Move your accounting files to Online"

What do you like best about Xero? Xero is an accounting software which provides to store each and every realted to journals. Even it is easy to get the data using API for analysis and creating reports. Even there is 30 day trial where we can try it out for our requirement and the cost is also reasonable.

CS

Chaitali S

07/21/22

5 out of 5

"Accounting Work"

What do you like best about Xero? Prepare the Quotation. Making the Invoice. What do you dislike about Xero?

K

Kirsty

07/21/22

5 out of 5

Quick and easy

Quick, easy to understand response

KH

Kitty Harvey

07/21/22

5 out of 5

Excellent service

Excellent service. Fast straight forward and easy to understand instructions given to sort out my problem.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].