9.6
SpotScore
Xero Reviews in July 2026: User Ratings, Pros & Cons
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Xero Reviews & Ratings
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Spotsaas Editor’s POV
Xero has repeatedly proven to be a reliable and user-friendly accounting solution, especially for those transitioning from other platforms or new to accounting software. The standout feature, as highlighted in numerous reviews, is their exceptional customer support. Users consistently praise the team for being knowledgeable, patient, and quick to resolve issues, ...Read more
Xero pros and cons
Excellent and highly responsive customer support, praised for quick problem resolution and knowledgeable staff.
Patient and professional support team offering step-by-step guidance, making it easier for users to solve complex issues.
Easy to use for new users, with support helping users transition from other software like QuickBooks.
Clear troubleshooting guidance covering technical issues like browser or payroll challenges.
Difficulty connecting with support initially, though the quality of assistance once connected is rated highly.
New users may encounter challenges with specific features like payroll matching or batch payments without support.
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Showing 1871-1880 out of 4649
AD
Angela D
08/17/22
"Brilliant accounts software"
What do you like best about Xero? It's super user friendly, nothing technical required What do you dislike about Xero?
AD
Angela D
08/17/22
"Brilliant accounts software"
What do you like best about Xero? It's super user friendly, nothing technical required What do you dislike about Xero?
LP
Lovisa Parker
08/17/22
Quick and friendly!
Had a question about an issue we had been experiencing. Quick and friendly reply. All is now sorted. Many thanks!
K
Ken
08/17/22
Excellent
Quick response which answered my query.
SE
Swanthri Ekanayake
08/17/22
Happy
Rajib was very helpful and responded fast. Extremely happy and content with the response.
SB
Sue Boxall
08/17/22
Very helpful
Very helpful! Thank you
BH
Bev Heine
08/16/22
Change to Contacts input
Xero's recent change to their Contacts form led to bank account information being displayed in a way that I felt was confusing for users trying to input the information into banking apps. They gave me a really simple solution.
MA
Mrs Alison Johnson
08/16/22
Quick Fix
Needed help to get the bank feed working again, I had tried all options but to no avail, however, on the advice of Xero tried once more and it worked!! Very easy solution but it got Xero up and running again, thank you xxx
JU
JC UK
08/16/22
Responded within 24 hours
Responded within 24 hours and delt with query promptly.
S
Shaw
08/16/22
I feel like Xero is really easy to use…
I feel like Xero is really easy to use - doesn't go overboard with complicated features.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].