9.6
SpotScore
Xero Reviews in July 2026: User Ratings, Pros & Cons
Streamline your finances and grow your business.
Add to compare
Starts from $3.75 / month when monthly
Xero Reviews & Ratings
Are you using Xero?
Spotsaas Editor’s POV
Xero has repeatedly proven to be a reliable and user-friendly accounting solution, especially for those transitioning from other platforms or new to accounting software. The standout feature, as highlighted in numerous reviews, is their exceptional customer support. Users consistently praise the team for being knowledgeable, patient, and quick to resolve issues, ...Read more
Xero pros and cons
Excellent and highly responsive customer support, praised for quick problem resolution and knowledgeable staff.
Patient and professional support team offering step-by-step guidance, making it easier for users to solve complex issues.
Easy to use for new users, with support helping users transition from other software like QuickBooks.
Clear troubleshooting guidance covering technical issues like browser or payroll challenges.
Difficulty connecting with support initially, though the quality of assistance once connected is rated highly.
New users may encounter challenges with specific features like payroll matching or batch payments without support.
Filter results
Sort by :
Showing 1771-1780 out of 4649
AN
Amanda Norman
10/04/22
MFA…
I was so stressed out with the MFA screen this morning I was not expecting this to appear. Joe from your helpdesk rang me straight away and was absolutely brilliant. He could not have done anymore to help me. He talked me through the whole process as to how to add the security questions instead of an app. He then stayed on the phone and showed me how to login using the security questions and gave me time to write it all down. He was fabulous and a credit to your organisation
SL
S. Langford
10/03/22
not an easy one to sort out
The problem I was having proved to be a rather intractable one, but the guys were really helpful, kept trying, and eventually sorted it out.
SM
Sally McEnallay
10/02/22
Rapid response to problem with the expenses system
I raised a query about expenses and why I could not improve them for certain employees. The response was quick, efficient and solved the problem. Really impressed
MH
Mohammad Hossain
10/02/22
Super service
Super service by advisor.
C
Customer
10/02/22
Very prompt response and great advice.
Date of experience: October 03, 2022
C
Customer
10/02/22
Very prompt response and great advice.
Date of experience: October 03, 2022
B
Becky
09/29/22
Quick Response
Xero team were quick to reply and gave solutions to projects and expenses.
PW
Peter Winkle
09/29/22
Excellent service
Date of experience: September 30, 2022
B
Becky
09/29/22
Quick Response
Xero team were quick to reply and gave solutions to projects and expenses.
AJ
Anna Jones
09/29/22
I was delighted by the very fast and…
I was delighted by the very fast and simple response to my query. My problem was resolved to my satisfaction with polite professionalism.
Free vendor scorecard
Evaluate Xero objectively with the accounting software scorecard
A weighted accounting software vendor scorecard to score Xero against your real requirements — not the marketing.
- Weighted criteria you can edit
- Score multiple vendors side-by-side
- Shareable with your buying committee
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].