9.6
SpotScore
Xero Reviews in July 2026: User Ratings, Pros & Cons
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Xero Reviews & Ratings
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Spotsaas Editor’s POV
Xero has repeatedly proven to be a reliable and user-friendly accounting solution, especially for those transitioning from other platforms or new to accounting software. The standout feature, as highlighted in numerous reviews, is their exceptional customer support. Users consistently praise the team for being knowledgeable, patient, and quick to resolve issues, ...Read more
Xero pros and cons
Excellent and highly responsive customer support, praised for quick problem resolution and knowledgeable staff.
Patient and professional support team offering step-by-step guidance, making it easier for users to solve complex issues.
Easy to use for new users, with support helping users transition from other software like QuickBooks.
Clear troubleshooting guidance covering technical issues like browser or payroll challenges.
Difficulty connecting with support initially, though the quality of assistance once connected is rated highly.
New users may encounter challenges with specific features like payroll matching or batch payments without support.
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Showing 1751-1760 out of 4649
MR
Madeleine Reed
10/11/22
Speedy response
Speedy response, speedy resolve, thorough explanation
DL
Denise Linehan
10/11/22
Prompt response
Date of experience: October 12, 2022
SM
Susrutha M
10/11/22
"Xero made life easy for Accountants"
What do you like best about Xero? Xero has a user-friendly interaction and provides a tutorial for each segment and. also; we can create a demo company for trial-and-error checks for accounting. I personally like the bank rules in bank reconciliation segment.
AU
Anonymous User
10/11/22
"Accounting with Ease"
What do you like best about Xero? The integration of other apps. The program is easy to use and to teach to our cleints. What do you dislike about Xero?
DW
D Wilson
10/10/22
User Friendly Software & Great Support
A little late at getting round to writing this review but I had a great experience when I visited the Xero stand during Accountex 2022, the staff were extremely knowledgeable and friendly, even getting a great tips from a lovely lady called Rachael on using not only the software but also a handy tip on using a house key in place of a trolley token as I'd arrived late to the stand and missed out on some goodies unfortunately. I have been using Xero for a while now and always found the ...
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Y
Yvonne
10/10/22
MFA Process
The agent is prompt and proactive in resolving my request about setting up a new MFA.
TW
Tracey Willson
10/09/22
Batch payments
I had a problem with making batch payments. My query was dealt with immediately and the instructions fixed the problem!
M
mic
10/09/22
very helpful and understanding.
Date of experience: October 10, 2022
ML
Michael Loftus
10/09/22
Payroll Account Query
Payroll Account query. We are a new company and will be using Xero Payroll and had a query about an archived GL Account 803: Wages Payable.
J
Jane
10/09/22
Sarah at Xero support was very helpful…Great support
Sarah at Xero support was very helpful and I was able to sort out the issue I had after a couple of online queries and solutions. She responded very quickly when the first suggestion didn't fully work. Manay thanks
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].