9.6
SpotScore
Xero Reviews in July 2026: User Ratings, Pros & Cons
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Xero Reviews & Ratings
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Spotsaas Editor’s POV
Xero has repeatedly proven to be a reliable and user-friendly accounting solution, especially for those transitioning from other platforms or new to accounting software. The standout feature, as highlighted in numerous reviews, is their exceptional customer support. Users consistently praise the team for being knowledgeable, patient, and quick to resolve issues, ...Read more
Xero pros and cons
Excellent and highly responsive customer support, praised for quick problem resolution and knowledgeable staff.
Patient and professional support team offering step-by-step guidance, making it easier for users to solve complex issues.
Easy to use for new users, with support helping users transition from other software like QuickBooks.
Clear troubleshooting guidance covering technical issues like browser or payroll challenges.
Difficulty connecting with support initially, though the quality of assistance once connected is rated highly.
New users may encounter challenges with specific features like payroll matching or batch payments without support.
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Showing 1741-1750 out of 4649
G
Gary
10/19/22
Responded swiftly with the right answer!
Date of experience: October 20, 2022
RM
richard mcnee
10/19/22
brilliant support, important that it works
i dont use the support service much but now i know how good it is i will. always thought my accountant was my first point of call but they never performed.. thanks abi for your help..
G
Gary
10/19/22
Responded swiftly with the right answer!
Date of experience: October 20, 2022
RM
richard mcnee
10/19/22
brilliant support, important that it works
i dont use the support service much but now i know how good it is i will. always thought my accountant was my first point of call but they never performed.. thanks abi for your help..
LN
Lindsay Nicholson
10/12/22
Prompt and efficient help with a login…
Prompt and efficient help with a login problem
J
jeffrey1
10/12/22
A quick friendly response by email…
A quick friendly response by email which helped me to solve the issue I had.
AH
Alice Hughes Racing
10/12/22
QUICK EFFICIENT RESPONSE
QUICK EFFICIENT RESPONSE INITIALLY, WHEN THAT DIDNT WORK, PROMPT ATTENTION GIVEN VIA TEAM VEIWER. PROBLEM SORTED AND BACK TO MY WORKING DAY IN A VERY RESPECTABLE TIME SCALE FROM INITAL REQUEST FOR HELP. ROWAN WAS LOVLEY AND PROFFESIONAL.
VE
Vivien E
10/11/22
"Easy-2-use Accounting"
What do you like best about Xero? i love the bankfeeds and the management report functionality. the dashboard optimisation makes it easy for me to get to daily usage information
MA
Mr. Andrews
10/11/22
I am now a qualified Xero adviser
I am now a qualified Xero adviser and the training webinar couldn't have been better. Highly recommend the training and the software.
TB
Tugba BAYSAL
10/11/22
I was having technical issues regarding…
I was having technical issues regarding amended companies account. The adviser was very helpful and connect my computer couple of times to sort the issue out. It took nearly a week but finally sorted.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].