9.6
SpotScore
Xero Reviews in July 2026: User Ratings, Pros & Cons
Streamline your finances and grow your business.
Add to compare
Starts from $3.75 / month when monthly
Xero Reviews & Ratings
Are you using Xero?
Spotsaas Editor’s POV
Xero has repeatedly proven to be a reliable and user-friendly accounting solution, especially for those transitioning from other platforms or new to accounting software. The standout feature, as highlighted in numerous reviews, is their exceptional customer support. Users consistently praise the team for being knowledgeable, patient, and quick to resolve issues, ...Read more
Xero pros and cons
Excellent and highly responsive customer support, praised for quick problem resolution and knowledgeable staff.
Patient and professional support team offering step-by-step guidance, making it easier for users to solve complex issues.
Easy to use for new users, with support helping users transition from other software like QuickBooks.
Clear troubleshooting guidance covering technical issues like browser or payroll challenges.
Difficulty connecting with support initially, though the quality of assistance once connected is rated highly.
New users may encounter challenges with specific features like payroll matching or batch payments without support.
Filter results
Sort by :
Showing 1661-1670 out of 4649
M
Maria
11/08/22
Amazing speedy response by Harsh
Amazing speedy response by Harsh, love Xero very professional and easy to use.
M
Maria
11/08/22
Amazing speedy response by Harsh
Amazing speedy response by Harsh, love Xero very professional and easy to use.
JA
Jon Allen
11/08/22
Fast response and saw it through to the…
Fast response and saw it through to the end
JA
Jon Allen
11/08/22
Fast response and saw it through to the…
Fast response and saw it through to the end
HH
Heather Harrop
11/06/22
I was very happy with the quick…
I was very happy with the quick response to my question
MS
Michael Shaw
11/06/22
Customer help
Newbie first time VAT return problem - fast, clear, concise help from customer help centre
JB
Juanisha Bean
11/06/22
Very helpful and quick response to help…
Very helpful and quick response to help resolve the issue we were having.
JP
Julie Primrose
11/06/22
Brilliant Customer Service
Brilliant Customer Service. The extremely helpful, friendly and knowledgeable advisor responded very quickly by telephone to my email query. He called me to clarify details of an issue and it was resolved within minutes.
CF
Colin Fraser
11/06/22
Even though we could not go through…
Even though we could not go through teamviewer as my laptop was not compatible with Windows or apple we managed to fix the problem via a phone call.
MS
Maggie Stones
11/06/22
prompt resolution to my VAT filing…
prompt resolution to my VAT filing problem
Free vendor scorecard
Evaluate Xero objectively with the accounting software scorecard
A weighted accounting software vendor scorecard to score Xero against your real requirements — not the marketing.
- Weighted criteria you can edit
- Score multiple vendors side-by-side
- Shareable with your buying committee
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].