9.6
SpotScore
Xero Reviews in July 2026: User Ratings, Pros & Cons
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Xero Reviews & Ratings
Spotsaas Editor’s POV
Xero has repeatedly proven to be a reliable and user-friendly accounting solution, especially for those transitioning from other platforms or new to accounting software. The standout feature, as highlighted in numerous reviews, is their exceptional customer support. Users consistently praise the team for being knowledgeable, patient, and quick to resolve issues, ...Read more
Xero pros and cons
Excellent and highly responsive customer support, praised for quick problem resolution and knowledgeable staff.
Patient and professional support team offering step-by-step guidance, making it easier for users to solve complex issues.
Easy to use for new users, with support helping users transition from other software like QuickBooks.
Clear troubleshooting guidance covering technical issues like browser or payroll challenges.
Difficulty connecting with support initially, though the quality of assistance once connected is rated highly.
New users may encounter challenges with specific features like payroll matching or batch payments without support.
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Showing 1551-1560 out of 4649
MH
Mel Hay
01/04/23
Sandrine was incredibly helpful at…
Sandrine was incredibly helpful at resolving my issue with payroll- polite, knowledgeable and fast! Thank you!
J
Jakob
01/04/23
VAT return queries
Quick and helpful advice on the VAT return
W
WXTech
01/03/23
Super quick response from support
Super quick response from support, who understood the question and gave a fully acceptable answer.
MJ
Mr John Cowan
01/03/23
Fantastic help in setting up
Fantastic help in setting up, bank account link an VAT link
T
TP
01/02/23
Very good customer service
Response to a query was almost immediate. Very good customer service.
DP
Dan Paulsberg
01/02/23
The quick turnaround time and the ease…
The quick turnaround time and the ease of implementation the solutions were the two highlights.
JK
Jane- KosmosUK
01/02/23
Quick response
Really quick to respond to my queries and offered helpful solutions.
ES
Emma Stacey
01/02/23
GoCardless issues
Issue with GoCardless - Xero integration. Very helpful responses from the Xero team.
TW
Tim Welch
12/30/22
Dealt with my query quickly using the…
Dealt with my query quickly using the online portal through the App.
CB
Christian B
12/30/22
"Most user-friendly bookkeeping software out there"
What do you like best about Xero? User interface. Out of all the bookkeeping and accounting applications I have put my hands on, Xero is the easiest one to navigate and understand. The simple interface and color scheme just makes sense.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].