9.6
SpotScore
Xero Reviews in July 2026: User Ratings, Pros & Cons
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Xero Reviews & Ratings
Spotsaas Editor’s POV
Xero has repeatedly proven to be a reliable and user-friendly accounting solution, especially for those transitioning from other platforms or new to accounting software. The standout feature, as highlighted in numerous reviews, is their exceptional customer support. Users consistently praise the team for being knowledgeable, patient, and quick to resolve issues, ...Read more
Xero pros and cons
Excellent and highly responsive customer support, praised for quick problem resolution and knowledgeable staff.
Patient and professional support team offering step-by-step guidance, making it easier for users to solve complex issues.
Easy to use for new users, with support helping users transition from other software like QuickBooks.
Clear troubleshooting guidance covering technical issues like browser or payroll challenges.
Difficulty connecting with support initially, though the quality of assistance once connected is rated highly.
New users may encounter challenges with specific features like payroll matching or batch payments without support.
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Showing 1531-1540 out of 4649
TA
Trevor Allen
01/11/23
Great initial training of Xero getting started
My accountant set up my Xero but this was a great help and was a very useful initial training
D
Daniel
01/11/23
Great customer service and very…
Great customer service and very knowledgeable
AA
Angela A
01/11/23
Responses were prompt and gave clear…
Responses were prompt and gave clear instructions. Case resolved within 24 hours
PH
Paul Hawkes
01/10/23
Got in touch quickly. Quick resolution.
Got in touch quickly. Immediately resolved the issue (somehow it auto-opened a trial account I thought I'd closed), pleasant and polite. Great support.
KC
Karen Canfield
01/10/23
Prompt response
Prompt response, issue resolved first time.
TR
Trevor Rix
01/10/23
Very helpful assistance today
Very helpful assistance via Team Viewer today thank you.
K
Karlos
01/10/23
Great all round
Great support, brilliant tools
AS
Ann Sheppard
01/09/23
prompt replies
prompt replies. very helpful even when i didnt know what i was doing!
MA
Mrs Anne Cook - Bobtails Full Day Care
01/09/23
Friendly informative webinar leader
Date of experience: January 10, 2023
J
JW
01/09/23
Great customer service when help…
Great customer service when help needed. Very patient and clear
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].