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9.6

SpotScore

Xero

Xero Reviews in July 2026: User Ratings, Pros & Cons

Streamline your finances and grow your business.

4.68

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Starts from $3.75 / month when monthly

Xero Reviews & Ratings

4.68

Excellent

Based on 4665 ratings & 4649 reviews

Rating Distribution

Excellent

(4076)

Very Good

(207)

Good

(83)

Poor

(70)

Terible

(213)

Spotsaas Editor’s POV

Xero has repeatedly proven to be a reliable and user-friendly accounting solution, especially for those transitioning from other platforms or new to accounting software. The standout feature, as highlighted in numerous reviews, is their exceptional customer support. Users consistently praise the team for being knowledgeable, patient, and quick to resolve issues, ...Read more

Xero pros and cons

  • Excellent and highly responsive customer support, praised for quick problem resolution and knowledgeable staff.

  • Patient and professional support team offering step-by-step guidance, making it easier for users to solve complex issues.

  • Easy to use for new users, with support helping users transition from other software like QuickBooks.

  • Clear troubleshooting guidance covering technical issues like browser or payroll challenges.

  • Difficulty connecting with support initially, though the quality of assistance once connected is rated highly.

  • New users may encounter challenges with specific features like payroll matching or batch payments without support.

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Showing 1421-1430 out of 4649

AM

Angie M

02/15/23

5 out of 5

"Xero - Business Owner's Best Friend!"

What do you like best about Xero? Xero is extremely easy to use and has fantastic integration capabilities for business owners. In addition, the app allows individuals to sort their finances easily.

M

Mike

02/15/23

5 out of 5

Keep up the fab work 👍

Date of experience: February 16, 2023

C

CH

02/15/23

5 out of 5

Dealt with a query quickly

Date of experience: February 16, 2023

CD

Carolyn Devlin

02/15/23

5 out of 5

Duplicated invoice query

Paul dealt with my query, very quickly and gave me a full explanation of what caused the issues and how to resolve them

RE

Richard Emsley

02/14/23

5 out of 5

Clear and concise presentation

Date of experience: February 15, 2023

AS

Amanda Smith

02/14/23

5 out of 5

Payroll updates Feb-23

Clear and concise presentation about the recent updates to Xero Payroll

JS

Joanne Stout

02/14/23

5 out of 5

Annie is a very good presenter

Annie is a very good presenter. Some very useful changes happening in Xero payroll. I love the quarterly updates I will all payroll software providers did this!

JP

Joanna Pirie

02/14/23

5 out of 5

These are very informative sessions

Date of experience: February 15, 2023

C

Customer

02/13/23

5 out of 5

Very good

Fast, efficient and easy to understand instructions to solve the question

CM

Claire McNeill

02/13/23

5 out of 5

Very quick response and very helpful

Very quick response and very helpful, my issue was resolved straight away.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].