9.6
SpotScore
Xero Reviews in October 2026: User Ratings, Pros & Cons
Streamline your finances and grow your business.
Add to compare
Starts from $3.75 / month when monthly
Xero Reviews & Ratings
Are you using Xero?
Spotsaas Editor’s POV
Xero has repeatedly proven to be a reliable and user-friendly accounting solution, especially for those transitioning from other platforms or new to accounting software. The standout feature, as highlighted in numerous reviews, is their exceptional customer support. Users consistently praise the team for being knowledgeable, patient, and quick to resolve issues, ...Read more
Xero pros and cons
Excellent and highly responsive customer support, praised for quick problem resolution and knowledgeable staff.
Patient and professional support team offering step-by-step guidance, making it easier for users to solve complex issues.
Easy to use for new users, with support helping users transition from other software like QuickBooks.
Clear troubleshooting guidance covering technical issues like browser or payroll challenges.
Difficulty connecting with support initially, though the quality of assistance once connected is rated highly.
New users may encounter challenges with specific features like payroll matching or batch payments without support.
Filter results
Sort by :
Showing 1391-1400 out of 4649
PW
Philip Wignall
02/23/23
Superb customer service and great…
Superb customer service and great functionality… so much I registered for your service.
KW
Kristy Walton
02/23/23
Javid was a good presenter
Javid was a good presenter - nice and clear, helpful etc
JD
Jim Delahunty
02/23/23
Great service thanks very much
Date of experience: February 24, 2023
K
Kerrie
02/23/23
Excellent training
Excellent training - clear, friendly and to the point.
B
Ben
02/22/23
Fast response time
Fast response time, and super helpful
F
FW
02/22/23
A difficult situation solved
I had a complex issue involving losing touch with our subscriber and email issues. Chelsea could not have been more helpful and advised me patiently and clearly what steps were required to solve this. It took a little while because of the steps required and a time difference as I was working with a specialist team but this was fully acceptable in the circumstances and I was kept fully informed at every step. Excellent service.
MA
Mike Ader
02/22/23
Amanda was absolutely excellent.
Amanda was absolutely excellent. Friendly, professional and exceptionally helpful.
RR
Rachel R
02/21/23
We had an issue with a employee leaving…
We had an issue with a employee leaving and the customer service was fantastic. I think it was Jasmin who emailed me and got me through changing the subscriber over. Fabulous !
LG
Letterio Gulletta
02/21/23
Amazing experience great
Amazing experience Easy to follow the procedure
SM
Seán Mac Daragh Minogue
02/21/23
Samia was able to quickly resolve an…
Samia was able to quickly resolve an issue I had with Xero search. I will be sure to contact Xero support again if I have any issue. Thanks
Free vendor scorecard
Evaluate Xero objectively with the accounting software scorecard
A weighted accounting software vendor scorecard to score Xero against your real requirements — not the marketing.
- Weighted criteria you can edit
- Score multiple vendors side-by-side
- Shareable with your buying committee
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].