9.6
SpotScore
Xero Reviews in July 2026: User Ratings, Pros & Cons
Streamline your finances and grow your business.
Add to compare
Starts from $3.75 / month when monthly
Xero Reviews & Ratings
Spotsaas Editor’s POV
Xero has repeatedly proven to be a reliable and user-friendly accounting solution, especially for those transitioning from other platforms or new to accounting software. The standout feature, as highlighted in numerous reviews, is their exceptional customer support. Users consistently praise the team for being knowledgeable, patient, and quick to resolve issues, ...Read more
Xero pros and cons
Excellent and highly responsive customer support, praised for quick problem resolution and knowledgeable staff.
Patient and professional support team offering step-by-step guidance, making it easier for users to solve complex issues.
Easy to use for new users, with support helping users transition from other software like QuickBooks.
Clear troubleshooting guidance covering technical issues like browser or payroll challenges.
Difficulty connecting with support initially, though the quality of assistance once connected is rated highly.
New users may encounter challenges with specific features like payroll matching or batch payments without support.
Filter results
Sort by :
Showing 1381-1390 out of 4649
MC
Maisie Copestake
02/28/23
Sophie was very helpful and resolved my…
Sophie was very helpful and resolved my issue quickly and without judgement. Thank you for such a quick and helpful response.
AJ
Andrew Jupp
02/28/23
Very responsive
Very responsive, clear instructions, persistent in trying to resolve matters. Emily was excellent.
AW
Ashley Wright
02/27/23
Amanda was polite and helpful and…
Amanda was polite and helpful and sorted the issue in no time.
KM
Karen Macey
02/27/23
As a new user to Xero I found the…
As a new user to Xero I found the Webinar very useful.
DH
David Hyland
02/27/23
Friendly Helpful Support
Date of experience: February 28, 2023
FS
Fab Science
02/26/23
Brilliantly easy to use software
Brilliantly easy to use software. Flagged up an issue to support and got a super speedy response with a sensible solution. Explained very clearly so that I could easily do what I needed (and I'm neither techy nor an accountant!). Excellent customer service.
S
Son
02/25/23
good dare how are you
Date of experience: February 26, 2023
D
Dan
02/25/23
good year how are you
Date of experience: February 26, 2023
G
Gan
02/24/23
good dear how are you
Date of experience: February 25, 2023
PW
Philip Wignall
02/23/23
Superb customer service and great…
Superb customer service and great functionality… so much I registered for your service.
Free vendor scorecard
Evaluate Xero objectively with the accounting software scorecard
A weighted accounting software vendor scorecard to score Xero against your real requirements — not the marketing.
- Weighted criteria you can edit
- Score multiple vendors side-by-side
- Shareable with your buying committee
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].