9.6
SpotScore
Xero Reviews in July 2026: User Ratings, Pros & Cons
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Xero Reviews & Ratings
Spotsaas Editor’s POV
Xero has repeatedly proven to be a reliable and user-friendly accounting solution, especially for those transitioning from other platforms or new to accounting software. The standout feature, as highlighted in numerous reviews, is their exceptional customer support. Users consistently praise the team for being knowledgeable, patient, and quick to resolve issues, ...Read more
Xero pros and cons
Excellent and highly responsive customer support, praised for quick problem resolution and knowledgeable staff.
Patient and professional support team offering step-by-step guidance, making it easier for users to solve complex issues.
Easy to use for new users, with support helping users transition from other software like QuickBooks.
Clear troubleshooting guidance covering technical issues like browser or payroll challenges.
Difficulty connecting with support initially, though the quality of assistance once connected is rated highly.
New users may encounter challenges with specific features like payroll matching or batch payments without support.
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Showing 1091-1100 out of 4649
SL
Shaun Longley
05/31/23
Very easy to lodge the query and a…
Very easy to lodge the query and a quick response received
A
Alex
05/31/23
Tomass was very efficient at calling…
Tomass was very efficient at calling and trying to reach me to resolve a login issue. He even stayed on late, after his working day had ended, to make sure I was sorted. A massive thank you.
RT
Rachelle T
05/31/23
"Great Entry Level to Advanced System"
What do you like best about Xero? Xero is very user friendly. It is great for individuals who are newer to accounting with training modules. It's also great for a small team by using automation
AH
Anthony Hannan
05/31/23
A1 Tech Support
Faultless and resolved quickly and professionally.
MW
Michael Wagstaff
05/31/23
Fast and helpful
Date of experience: June 01, 2023
IJ
I.Melinda Johnson
05/31/23
Matt was awesome and precise
Matt was awesome and precise , knew the rti resolution
FH
Fairground Heritage Trust
05/31/23
Timely, useful, response.
Timely, accurate response, that was accurate.
RC
Registered Charity Customer
05/31/23
Very responsive service
Very responsive service, very patient and thorough investigation into my queries which were ultimately resolved in full Well done Xero!
A
Angie
05/31/23
Flo was extremely prompt in dealing…
Flo was extremely prompt in dealing with query and was very helpful and friendly while on call.
JP
John Pagani
05/30/23
Excellent
Excellent. Got a call and that made a massive difference. Much better than just a message. Great step forward
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].