9.6
SpotScore
Xero Reviews in July 2026: User Ratings, Pros & Cons
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Xero Reviews & Ratings
Spotsaas Editor’s POV
Xero has repeatedly proven to be a reliable and user-friendly accounting solution, especially for those transitioning from other platforms or new to accounting software. The standout feature, as highlighted in numerous reviews, is their exceptional customer support. Users consistently praise the team for being knowledgeable, patient, and quick to resolve issues, ...Read more
Xero pros and cons
Excellent and highly responsive customer support, praised for quick problem resolution and knowledgeable staff.
Patient and professional support team offering step-by-step guidance, making it easier for users to solve complex issues.
Easy to use for new users, with support helping users transition from other software like QuickBooks.
Clear troubleshooting guidance covering technical issues like browser or payroll challenges.
Difficulty connecting with support initially, though the quality of assistance once connected is rated highly.
New users may encounter challenges with specific features like payroll matching or batch payments without support.
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Showing 1061-1070 out of 4649
KO
Katrina Oliver
06/11/23
Problem Resolved
Dave was really helpful and took me through my issue step by step
M
Metka-Egn
06/11/23
Prompt and helpful service
Date of experience: June 12, 2023
NF
Neil Fairbrother
06/10/23
Advisor was brilliant spent over 3hrs…
Advisor was brilliant spent over 3hrs with me ! Called on time - very helpful and walked me through everything
AO
Andy Oram
06/10/23
Jack was extremely helpful
Jack was extremely helpful, investigated the issue and gave a clear response. Thank you.
M
Maite
06/10/23
A great service from Xero
We had a very fast response ,and the issue was solved .Thank you very much .
BW
Ben W
06/09/23
"great software as a service business"
What do you like best about Xero? easy to track the business numbers and accounts for tax reporting What do you dislike about Xero?
AJ
Artur Jorge
06/07/23
Makes accounting easy
Makes accounting easy. Small learning curve but it keeps the bookekeeping nice and tidy.
M
Michelle
06/07/23
Great service
Date of experience: June 08, 2023
ME
Muhammad E
06/07/23
"Best Cloud Based Software"
What do you like best about Xero? Xero is very friendly to use .Quite cheap in cost comparing to QBO. What do you dislike about Xero?
J
John
06/07/23
Query re: payroll
Response was prompt and thorough, answered the query and provided additional helpful information.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].