9.6
SpotScore
Xero Reviews in July 2026: User Ratings, Pros & Cons
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Xero Reviews & Ratings
Spotsaas Editor’s POV
Xero has repeatedly proven to be a reliable and user-friendly accounting solution, especially for those transitioning from other platforms or new to accounting software. The standout feature, as highlighted in numerous reviews, is their exceptional customer support. Users consistently praise the team for being knowledgeable, patient, and quick to resolve issues, ...Read more
Xero pros and cons
Excellent and highly responsive customer support, praised for quick problem resolution and knowledgeable staff.
Patient and professional support team offering step-by-step guidance, making it easier for users to solve complex issues.
Easy to use for new users, with support helping users transition from other software like QuickBooks.
Clear troubleshooting guidance covering technical issues like browser or payroll challenges.
Difficulty connecting with support initially, though the quality of assistance once connected is rated highly.
New users may encounter challenges with specific features like payroll matching or batch payments without support.
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Showing 1031-1040 out of 4649
A
anonymous
06/19/23
sound assistance for a Xero beginner
Adviser was very responsive to my post-conversion queries as a new subscriber coming over from Quickbooks Desktop.
KB
Krishnan Balasubramanian
06/19/23
How to send an re-invite to My Xero…
How to send an re-invite to My Xero Payroll for an employee. Ms Caran has quickly responded to my query and sent a step by step process to resolve the issue. I managed to follow the steps and able to send an re-invite to one of my employee. I am really very happy with the response and resolving the issue. My sincere thanks to Ms. Caran and the support team.
SC
Suzy Charman
06/19/23
Hannah was extremely helpful.
Date of experience: June 20, 2023
FC
Fiona Craig
06/19/23
Duplicate bank feed
Roman responded several times in an email exchange and then we had a call and I understood how to fix the issue with duplicate bank feeds.
SD
Sian Davies
06/19/23
Quick response and resolve
Date of experience: June 20, 2023
SD
Sian Davies
06/19/23
Quick response and resolve
Date of experience: June 20, 2023
CL
Catherine L
06/18/23
Prompt attention from the Xero Support…
Prompt attention from the Xero Support Team today and they seserve to be priased. I had several issues with Xero Tax, the support adviser Victoria did not hesitate and resolved my issue over the phone while we shared screen instead of exchanging online messages.
MM
mark margolis
06/18/23
helpful
a quick, simple and helpful response
KD
Karen Day
06/18/23
Very informative and helpful.
Date of experience: June 19, 2023
MM
mark margolis
06/18/23
helpful
a quick, simple and helpful response
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].