9.6
SpotScore
Xero Reviews in July 2026: User Ratings, Pros & Cons
Streamline your finances and grow your business.
Add to compare
Starts from $3.75 / month when monthly
Xero Reviews & Ratings
Spotsaas Editor’s POV
Xero has repeatedly proven to be a reliable and user-friendly accounting solution, especially for those transitioning from other platforms or new to accounting software. The standout feature, as highlighted in numerous reviews, is their exceptional customer support. Users consistently praise the team for being knowledgeable, patient, and quick to resolve issues, ...Read more
Xero pros and cons
Excellent and highly responsive customer support, praised for quick problem resolution and knowledgeable staff.
Patient and professional support team offering step-by-step guidance, making it easier for users to solve complex issues.
Easy to use for new users, with support helping users transition from other software like QuickBooks.
Clear troubleshooting guidance covering technical issues like browser or payroll challenges.
Difficulty connecting with support initially, though the quality of assistance once connected is rated highly.
New users may encounter challenges with specific features like payroll matching or batch payments without support.
Filter results
Sort by :
Showing 1011-1020 out of 4649
SM
Stephanie M
06/25/23
"My all in one financial machine"
What do you like best about Xero? Xero has a multitude of apps in its store which enables my entire sales system to run seamlessly. What do you dislike about Xero?
ST
Simon Tutton
06/24/23
Excellent and quick response to a query…
Excellent and quick response to a query . Thank you
DK
Debra Klyen
06/24/23
Very quick and sorted problem
Date of experience: June 25, 2023
NL
Nicki Lindsay
06/24/23
Quick response to my question
Quick response to my question, easy to follow and action.
LR
Lourdes Rueda
06/24/23
I had 3 queries in a row resolved in the day
I had 3 queries in a row. They were all resolved within minutes. The reply was clear and with easy to follow instructions or directions to more information.
MD
Mark Duffey
06/24/23
very helpful,listened and guided…
very helpful,listened and guided through the process
AA
Accounts ADK
06/24/23
Great support
Lily came back in great time and provided information that clarified the issue.
VP
Viv Preston
06/24/23
A speedy response with a solution.
Date of experience: June 25, 2023
AM
Alastair McEwen Smith
06/24/23
Automatic bank feeds
I had an issue with setting up automatic bank feeds between Zero and my bank. I used Xero central to email the issue i had and very quickly got a response back describing the solution with a support article as back up.
IW
Ian White
06/23/23
The support did what I asked in good…
The support did what I asked in good time, comprehensively and concisely. However, had the new reports menus been constructed more thoughtfully I wouldn't have been frustrated, had my time wasted and resorted to troubling your support agent.
Free vendor scorecard
Evaluate Xero objectively with the accounting software scorecard
A weighted accounting software vendor scorecard to score Xero against your real requirements — not the marketing.
- Weighted criteria you can edit
- Score multiple vendors side-by-side
- Shareable with your buying committee
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].