Xactly Incent Reviews in May 2025: User Ratings, Pros & Cons

"Xactly Incent Exceeded Expectations"

What do you like best about Xactly Incent? I like that the system is user friendly and intuitive, and that the Xactly team was very flexible as there were changes to the business during implementation. What do you dislike about Xactly Incent? Configuring the system can get complex quickly, but I'm happy that the Xactly team is available to help. What problems is Xactly Incent solving and how is that benefiting you? Xactly Incent is providing real time visiblity into incentive compensation ...

"Xactly - A Perfect SPM tool"

What do you like best about Xactly Incent? User friendly Has various options - currency conversion/ Recoverable Draw What do you dislike about Xactly Incent? - It has certain restrictions from the view of "Team incentive statement" What problems is Xactly Incent solving and how is that benefiting you? Commission - Variable pay for the sales team

"I have had a very positive experience with Xactly"

What do you like best about Xactly Incent? I love the consolidation and being able to store everything in one place. What do you dislike about Xactly Incent? Report building is somewhat cumbersome and adds complexity by not being able to combine pay detail statement and audit detail statements on one report. Do not like the time it takes after the refresh. What problems is Xactly Incent solving and how is that benefiting you? We are a very complex business and with 12 different compensation ...

"Visually easy to know about incentive & attainment about every individual team members."

What do you like best about Xactly Incent? Easy to use & implement. The features in the product are to make our life easy and visually appealing. Easy to integrate with Fabrics(Power BI) What do you dislike about Xactly Incent? Incentive Estimator was not much of a help to me. What problems is Xactly Incent solving and how is that benefiting you? It allows every individual to agree to the sales quota assigned to them. It helps in knowing the sales incentive every individual get and the ...

"Centralization of the Commission Process"

What do you like best about Xactly Incent? We were able to centralize our commission calculation and payments and eliminate the use of manual spreadsheets. We have standardized processes and now have two individuals processing instead of each accounting region. Our account executives and sales managers can review commissions throughout the month and not wait for the end of the month to determine if payments are accurate. We work with a technical account manager who has assisted us in ...

"Great, but complex tool"

What do you like best about Xactly Incent? Xactly Incent gives great and continuous insights into key performance indicators for sales representatives. Furthermore, many manual calculation work is taken out of hands! What do you dislike about Xactly Incent? Xactly Incent has many powerful functions to calculate and visualize performance of sales representatives. To realize these functions for our case, lots of steps are needed. What problems is Xactly Incent solving and how is that ...

"Still the ICM Leader"

What do you like best about Xactly Incent? The Xactly Connect data platform is an extraordinary capability compared to other vendors in the space. It's ability to act both as a database and a data processing engine allow the customer to build and maintain very sophisticated data pipepline tasks. The Plan Design areas (Plans, Rules, Formulas, Rate Tables, Lookup Tables) have been improved in the past few years with the addition of tags and copy/paste capabilities to the extent that - for my ...

"one of the best ICM Tool in the market out there"

What do you like best about Xactly Incent? Cloud based, easy navigation, simple to configure and available every aspect of Sales commissions What do you dislike about Xactly Incent? earlier Incent UI was not that good but now it is improving regularly. also they don't support function like, Incnetive statement customization, back and enter buttons dont work . What problems is Xactly Incent solving and how is that benefiting you? I used to do entire sales compensation stuff in excel spread ...

"Amazing experience!"

What do you like best about Xactly Incent? I love how detailed Xactly is with my quota. They break down percentages, and they also break down the nuances in between quota periods so that I can accurately track my attainment. What do you dislike about Xactly Incent? There is not much that I dislike about Xactly. It is everything a well experienced sales person would want and expect for a quota tracking software. The one thing that I could see them changing is maybe the look and feel to make ...

"Adjustable to every compensation plan but implementation is not always easy."

What do you like best about Xactly Incent? The flexibility Xactly offers to be able to set up the tool in such a way that it suits our very complex compensation plan. What do you dislike about Xactly Incent? That the user interface sometimes feels like you are back to Windows XP making it complex to from time to time make simple changes. What problems is Xactly Incent solving and how is that benefiting you? Manual calculations of targets for sales and all the communication and insights for ...