Xactly Incent Reviews in May 2025: User Ratings, Pros & Cons

"A powerful tool which will frustrate you along with solving your issues"

What do you like best about Xactly Incent? I like the speed and ability to manipulate multiple lines of logic and add things like stretch quotas VS perform quotas along with incentive calculations. Out of the box functionality is very advanced What do you dislike about Xactly Incent? Limited regarding forming adaptive plans. We cannot keep making changes without extensive testing. It does not have a great UI compared to other simpler tools. It should be able to operate like a CRM or ...

"A powerful tool which will frustrate you along with solving your issues"

What do you like best about Xactly Incent? I like the speed and ability to manipulate multiple lines of logic and add things like stretch quotas VS perform quotas along with incentive calculations. Out of the box functionality is very advanced What do you dislike about Xactly Incent? Limited regarding forming adaptive plans. We cannot keep making changes without extensive testing. It does not have a great UI compared to other simpler tools. It should be able to operate like a CRM or ...

"A powerful tool which will frustrate you along with solving your issues"

What do you like best about Xactly Incent? I like the speed and ability to manipulate multiple lines of logic and add things like stretch quotas VS perform quotas along with incentive calculations. Out of the box functionality is very advanced What do you dislike about Xactly Incent? Limited regarding forming adaptive plans. We cannot keep making changes without extensive testing. It does not have a great UI compared to other simpler tools. It should be able to operate like a CRM or ...

"A powerful tool which will frustrate you along with solving your issues"

What do you like best about Xactly Incent? I like the speed and ability to manipulate multiple lines of logic and add things like stretch quotas VS perform quotas along with incentive calculations. Out of the box functionality is very advanced What do you dislike about Xactly Incent? Limited regarding forming adaptive plans. We cannot keep making changes without extensive testing. It does not have a great UI compared to other simpler tools. It should be able to operate like a CRM or ...

"A powerful tool which will frustrate you along with solving your issues"

What do you like best about Xactly Incent? I like the speed and ability to manipulate multiple lines of logic and add things like stretch quotas VS perform quotas along with incentive calculations. Out of the box functionality is very advanced What do you dislike about Xactly Incent? Limited regarding forming adaptive plans. We cannot keep making changes without extensive testing. It does not have a great UI compared to other simpler tools. It should be able to operate like a CRM or ...

"Xactly is a very good product and their team seems to listen to feedback"

What do you like best about Xactly Incent? The Xactly team has been rolling out our implementation in phases after we ran into contractual issues with our previous compensation software. Their team has done an excellent job taking our requirements and translating them into Xactly. I very much like the Analytics module, where I can build custom reports for our sales team. Xactly does what we need in terms of commissions and bonuses. The results are accurate and it is able to process our ...

"Nice UI, steps to maintain data are somewhat tedious"

What do you like best about Xactly Incent? The UI is easy to use and easy to find what I am looking for. I use Incent to maintain and adjust sales for sales representatives. It is a good platform to keep track of sales information. It also gives users a nice dashboard of their quarterly progress. What do you dislike about Xactly Incent? There are so many steps to take to add an employee. You have to be very percise. I am still getting the hang of the processes even with a month of using ...

"Scalable Compensation Planning"

What do you like best about Xactly Incent? Xactly Incent is a dynamic compensation management tool with the flexibility to handle anything from a simple flat-rate to a split multi-dimensional tiered commission structure. What do you dislike about Xactly Incent? While Incent is a very robust platform, it does require a fair amount of technical expertise for an organization to take full ownership of its compensation administration within the system. What problems is Xactly Incent solving and ...

"Good support, visibility of roadmap development would be a bonus"

What do you like best about Xactly Incent? When needed, the support team are easy to reach and responsive. Functionality is good and mostly user intuitive and training high quality training is available. What do you dislike about Xactly Incent? The ability to suggest ideas for future development is great, however visibility of planned roadmap developments is lacking. It often is not known that ideas are taken through to development until the release notes are shared. Adding this detail ...

"Xactly Review"

What do you like best about Xactly Incent? Trevor is my customer contact and is generally very helpful. He is quick to respond when I need something from him. I appreciate him. The application works fine for the most part. It is usually dynamic enough for our team to make adjustments on the fly, as needed. What do you dislike about Xactly Incent? The amount of time it takes for basic support requests to be processed is not good. I usually have to follow up many, many times before anything ...