Xactly Incent Reviews in May 2025: User Ratings, Pros & Cons

"8+ years and Still Satisfied"

What do you like best about Xactly Incent? In the last ten years, Incent has been my tool of choice. I've invested eight years in learning how to use Xactly Incent. I was hired into roles where Incent was already implemented, and I've had roles where a new tool was needed. I've always chosen Incent. There has never been a feature of the commission plan that I could not configure. This is the most critical aspect that keeps me invested. When the sales team wants to get creative with the plan ...

"Manager, Sales Commissions"

What do you like best about Xactly Incent? Xactly Incent has tons of resources for learning the software and making the space your own. I thoroughly enjoy being able to build out reporting and dashboards for Sales Executives to give them the tools they need to gauge the health of their business and make decisions. What do you dislike about Xactly Incent? Some sales personnel seem hesitant to change and might like how commissions were presented before we used Xactly. Having a newer ...

"Great sales performance management system"

What do you like best about Xactly Incent? I've been using Xactly for about ten years and consider it one of the best commission calculation tools in the world. Excellent tool for calculating commissions and tracking sales performance. Great system and a great product to use with Salesforce. Xactly works as expected for Sales Performance Management, and Xactly Incent is an excellent ICM solution. Xactly gets the job done and makes sense of your comp and quota attainments. It also improved ...

"Fantastic Experience and very helpful team"

What do you like best about Xactly Incent? Very easy to use, and the reporting function is fantastic. The entie staff at Xactly has been very easy and helpful to work with. Incent provides tons of information to our staff to help them better understand their business What do you dislike about Xactly Incent? Honestly, there is very little to dislike about the application. Gives you a lot of freedom to be able to create and provide any reporting you need to your sales team through the ...

"Fantastic Experience and very helpful team"

What do you like best about Xactly Incent? Very easy to use, and the reporting function is fantastic. The entie staff at Xactly has been very easy and helpful to work with. Incent provides tons of information to our staff to help them better understand their business What do you dislike about Xactly Incent? Honestly, there is very little to dislike about the application. Gives you a lot of freedom to be able to create and provide any reporting you need to your sales team through the ...

"Xactly Incent for Enterprise"

What do you like best about Xactly Incent? The implementation is relatively seamless, with a well-versed rules builder (training/certifications from Xactly!), clear user and reporting requirements and a robust test plan. The framework ensures that all steps are covered to calculate commissions correctly. And now, by using Connect for transaction uploads, we ensure that the data transformation rules are also error-prone. Xactly Incent provides the appropriate level of transparency and ...

"Sales team loves it! Easy for admins to configure and use as well :)"

What do you like best about Xactly Incent? Salesforce integration with Incent app allows Xactly admins to configure dashboards to display to the sales team to show them their monthly revenue collected and commissions earned. Drill-down capabilities and custom field creation allow us to show and relate invoices to Salesforce opportunities which is a game changer for our team. The Support team has always been readily available and quick to jump on calls to review and work through any issues I ...

"Sales team loves it! Easy for admins to configure and use as well :)"

What do you like best about Xactly Incent? Salesforce integration with Incent app allows Xactly admins to configure dashboards to display to the sales team to show them their monthly revenue collected and commissions earned. Drill-down capabilities and custom field creation allow us to show and relate invoices to Salesforce opportunities which is a game changer for our team. The Support team has always been readily available and quick to jump on calls to review and work through any issues I ...

"Easy and customizable"

What do you like best about Xactly Incent? The ability to automate at scale, along with the customization offered by the Incent platform, makes commissions and compensation calculations easy and consistent across the org. What do you dislike about Xactly Incent? A significant amount of training is involved for admins of the platform, especially if you do not have prior experience with the product. It can be daunting to face a plan overhaul or other major changes, unless you either have ...

"Xactly Incent and Team review"

What do you like best about Xactly Incent? Excelent tool to easily calculate commissions and track performance. Ive done this in excel and it's time consuming (nightmare). Shout-out to our Xactly team, Jaspal Panesar and Jake Vento, always looking for opportunities to ease out our processes. What do you dislike about Xactly Incent? I think incent works just fine, if any, the look of charts in Xactly analytics, not sure if we still have to keep playing with the tool or if it's the best look ...