Xactly Incent Reviews in May 2025: User Ratings, Pros & Cons

"Great system for Sales Compensation"

What do you like best about Xactly Incent? Xactly makes it easy to calculate sales compensation and provides great transparency for our users. What do you dislike about Xactly Incent? Change management to allow easier movement of changes from Sandbox to Production would be appreciated What problems is Xactly Incent solving and how is that benefiting you? Xactly Incent is much more stable and flexible than our previous homegrown solution

"Great system for Sales Compensation"

What do you like best about Xactly Incent? Xactly makes it easy to calculate sales compensation and provides great transparency for our users. What do you dislike about Xactly Incent? Change management to allow easier movement of changes from Sandbox to Production would be appreciated What problems is Xactly Incent solving and how is that benefiting you? Xactly Incent is much more stable and flexible than our previous homegrown solution

"Incentive Compensation Management at its finest!"

What do you like best about Xactly Incent? I love the flexibility within Xactly. There are many ways to achieve the desired results. Another plus is the transparency that it provides to the sales team so they have confidence in the commission calculations. What do you dislike about Xactly Incent? There are a few user interfaces that could be easier to navigate. Also, I don't like that user information cannot be easily modified after created. What problems is Xactly Incent solving and how is ...

"Exactly a year with Xactly Incent"

What do you like best about Xactly Incent? After a year using Incent at a new employer, I am feeling very confident about the accuracy of the commission data we are processing. I used a different commission software for about 20 years, so it took some time to get acclimated to the Incent environment. Over the past year, the interface has been improving in look and feel, making the tool much more user-friendly. The support I have received from Xactly has always been prompt and I appreciate ...

"Variable compensation made easy"

What do you like best about Xactly Incent? Xactly Incent is a very flexible tool to configure to compute commissions based on set parameters for different teams across the globe. The tool itself is intuitive to use once set up correctly. What do you dislike about Xactly Incent? The downside is that it does not have features like automatic reports delivery. However, you can create custom reports using the analytics and give access to people who need to work on these reports. What problems is ...

"Great tool for calculating commissions each month!"

What do you like best about Xactly Incent? Having an automated commission calculation platform has been excellent. We were just in Excel before. Our accuracy has increased; the employees love access to their commissions at all times, and the business leaders love the reporting capabilities. What do you dislike about Xactly Incent? All platform rollouts take a considerable amount of time and patience. What problems is Xactly Incent solving and how is that benefiting you? Some of the features ...

"Useful but complex"

What do you like best about Xactly Incent? It is a reliable tool - so far no issues with connectivity. Very friendly and professional support Ability to gather all sales data in one system What do you dislike about Xactly Incent? Quite complex to customize rules for calculation and reporting What problems is Xactly Incent solving and how is that benefiting you? Escape from Excel sheets allowing accurate calculations

"Five years with Xactly"

What do you like best about Xactly Incent? The flexibility provided by the Prior Period Processing feature which facilitates adjustments to crediting based on sales details updated after period close. What do you dislike about Xactly Incent? Some navigation and display aspects are not immediately intuitive, but Xactly continually solicits and incorporates feedback from the user community. What problems is Xactly Incent solving and how is that benefiting you? Timely and accurate payment of ...

"8+ years and Still Satisfied"

What do you like best about Xactly Incent? In the last ten years, Incent has been my tool of choice. I've invested eight years in learning how to use Xactly Incent. I was hired into roles where Incent was already implemented, and I've had roles where a new tool was needed. I've always chosen Incent. There has never been a feature of the commission plan that I could not configure. This is the most critical aspect that keeps me invested. When the sales team wants to get creative with the plan ...

"Manager, Sales Commissions"

What do you like best about Xactly Incent? Xactly Incent has tons of resources for learning the software and making the space your own. I thoroughly enjoy being able to build out reporting and dashboards for Sales Executives to give them the tools they need to gauge the health of their business and make decisions. What do you dislike about Xactly Incent? Some sales personnel seem hesitant to change and might like how commissions were presented before we used Xactly. Having a newer ...