Xactly Incent Reviews in May 2025: User Ratings, Pros & Cons

"Great for historical data and statements"

What do you like best about Xactly Incent? Xactly provides great monthly statements for reps as well as a place to house historical payments. What do you dislike about Xactly Incent? There are glitches that happen and if they happen during crunch time can be very limiting. What problems is Xactly Incent solving and how is that benefiting you? Xactly helps calculate complex commission calculations at a high volume as well as provide a statement to each rep which they can reference historically.

"Xactly incent review"

What do you like best about Xactly Incent? automation that we can make processes automatic What do you dislike about Xactly Incent? slow respond in support sometimes and that it doesn't seem like Xactly share information internally within teams. What problems is Xactly Incent solving and how is that benefiting you? getting rid of manual work

"Great overall tool for sales compensation"

What do you like best about Xactly Incent? Xactly is very user-friendly for both the sales team and administrators. The tool has a lot of other add-on modules that can help with several areas, including reporting, analytics, commission amortization expense, forecasting and insights. Team dashboards and analytics reports for specific sales groups and teams are excellent tools for sales management to get a good summary of their teams. What do you dislike about Xactly Incent? Xactly has ...

"Xactly Incent -"

What do you like best about Xactly Incent? Incent allows us to automate our incentive calculations fully and is very flexible with configuration. The tool is very transparent, allowing admins and end users to understand what is included in attainment and payouts. Xactly's CSM support is world-class, helping ensure we are consistently successful, and the Xactly Community includes lots of training and reference material with many opportunities for official certifications. Mobile Incent is ...

"Best sales and compensation management tool"

What do you like best about Xactly Incent? Xactly is probably leading sales compensation and performance measuring tool out there. Excellent tool for calculating commissions and tracking sales performances. API connect and real time calculation makes the tool outstanding compared to other competing solutions. It also offers lots of capabilities like forecasting, Analytics, benchmarking and show me tell me. What do you dislike about Xactly Incent? Hierarchy and CSV payment data download. ...

"A clean way to process and give insights to Sales Commissions"

What do you like best about Xactly Incent? Xactly is able to address all complexities of your commission plans. I have worked with Xactly over multiple companies with varying compensation plans, and Xactly has been able to adopt, calculate, and show insight into every plan we've thrown at it. The Analytics portal is quietly an incredible addition to analyzing commissions and plans. I've worked with two Xactly CSMs throughout my time at two different companies, and they've both been very ...

"Xactly - Great Product for Commission Calculations"

What do you like best about Xactly Incent? Xactly Incent allows us to have all sales compensation automated, and that saves us a lot of administrative time. Xactly team is very supportive and a pleasure to work with! What do you dislike about Xactly Incent? The tool in some areas is not as intuitive for the end user, specially when using Analytics. The UI for Dashboards/reports needs to change. It will also be helpful if they increase some edit rights for Administrators when managing People ...

"Favorite ICM system...Controls, functionality, ease of use, sales loves it!"

What do you like best about Xactly Incent? The system's functionality, ability and flexibility to incentivize how we need to drive the business is unmatched. The Sales Team appreciates the transparency of the data and ability to drill into each transaction. The interface for our Admins works very well. We have some great reporting tools and can give leadership what they want to see. What do you dislike about Xactly Incent? I would like to see more functionality put around inquiries, ...

"Powerful commissions tool"

What do you like best about Xactly Incent? It streamlines our commission process. Feeding data from Salesforce to Xactly is seamless with a click of a button, routing compensation plans, and of course commission calculation and tracking held payments. Definitely our best friend when comes to payroll. Xactly team is also great! Huge help, especially if we do need to escalate things. What do you dislike about Xactly Incent? Other areas that need improvement, but I'd said 90% of our ...

"Powerful commissions tool"

What do you like best about Xactly Incent? It streamlines our commission process. Feeding data from Salesforce to Xactly is seamless with a click of a button, routing compensation plans, and of course commission calculation and tracking held payments. Definitely our best friend when comes to payroll. Xactly team is also great! Huge help, especially if we do need to escalate things. What do you dislike about Xactly Incent? Other areas that need improvement, but I'd said 90% of our ...