Xactly Incent Reviews in May 2025: User Ratings, Pros & Cons

"Xactly is the BEST!!!!"

What do you like best about Xactly Incent? The Xactly options are very easy to use for both the admin and the end user. The presentation is excellent and easy on the eyes. I have used Callidus and it is not as user friendly as Xactly for the admin and the end user. What do you dislike about Xactly Incent? The only dislike I have about Xactly is that you cannot search for Plan Documents by employee id, you to have to type the user's name and if it is a tough name to spell it makes it harder ...

"Great Service"

What do you like best about Xactly Incent? Xactly helps keep even the most complicated of plans organized and automated. What do you dislike about Xactly Incent? Definitely takes a learning curve, wish there was more in person help. What problems is Xactly Incent solving and how is that benefiting you? Organization, Streamlined automation and ease of administration

"Great Commissions Calculation Tool"

What do you like best about Xactly Incent? The ability that the system does everything for you and the time savings that you get from all the automation. What do you dislike about Xactly Incent? One comment I'd have is that the growth commissions component of the tool does not break out the "by opportunity" deals that total up to the aggregate amount. What problems is Xactly Incent solving and how is that benefiting you? Trying to capture everything solving for the multiple levels of ...

"Great Experience"

What do you like best about Xactly Incent? Convenient to calculate payments/commissions automatically in the system rather than have to maintain separate monthly spreadsheets What do you dislike about Xactly Incent? Configuring the plans can sometimes be cumbersome when troubleshooting between the credits and commissions. Some manual components can be time-consuming, i.e. Triggers and having to reset to credits, then calculate to incentives component for each period that is edit. We should ...

"Powerful and Very Capable Software"

What do you like best about Xactly Incent? The best part of Xacly Incent, is that it is a very user-friendly platform. Navigation of the UI is very intuitive, and we can easily create rules and plans that incentivize our sales partners. It is powerful enough to build complex rules with multiple working parts to match what we have in mind. What do you dislike about Xactly Incent? As powerful as Incent is, certain aspects fall short of expectations. What I might think of as "basic" ...

"Great Commissions software"

What do you like best about Xactly Incent? It makes the commissions process much easier; it does everything you can expect from commissions software and even more. What do you dislike about Xactly Incent? It's complicated to mention something that I dislike, but I can say that maybe it could recalculate a bit faster What problems is Xactly Incent solving and how is that benefiting you? In the past, we used a different system that was basically like using Excel, now we use Incent for ...

"Company that will actually take your input!"

What do you like best about Xactly Incent? One of the things that I like the best about Xactly is that they are constantly looking to get feedback from their customers in order to make the system better and more useful for their customers. They take the feedback received from customers and actually apply it to their system. What do you dislike about Xactly Incent? The biggest downside that we have noticed is the lack of Point in Time reporting. This would be incredibly useful for pulling ...

"Xactly what we want!"

What do you like best about Xactly Incent? Setting up the comp plans is pretty easy, and Xactly customer service is great, if needed. Xactly also is very reliable once set up each year, and I always have confidence in the calculations. What do you dislike about Xactly Incent? The reports are in buckets and don't provide the full picture of an order from booking to payout. The user will have to merge the reports to see order info, customer info, commission info, and final payout. What ...

"Senior Manager, Sales Compensation"

What do you like best about Xactly Incent? Xactly is really good at ensuring the most complex situations are built into the logic. There are other programs out there that cannot handle complex situations. Also, the support from the Xactly team is 1st class. What do you dislike about Xactly Incent? At times Xactly can be cumbersome at viewing data and a little slow loading data. In addtion, would like to see better reporting features and better dashboards. What problems is Xactly Incent ...

"Xactly Incent"

What do you like best about Xactly Incent? 1) Creating and managing specific rate tables and payouts. 2) Developing and enhancing new reporting via Analytics 3) Users find it easy to review data (ie. "underlined" data). What do you dislike about Xactly Incent? 1) Upload more than one PDF file in Plan template. 2) When routing documents (DOCS>>ROUTE>>DOCS), Xactly has documents going back to when software was installed. In our case, 2014. What problems is Xactly Incent solving and how is ...