Xactly Incent Reviews in May 2025: User Ratings, Pros & Cons

"2023-March"

What do you like best about Xactly Incent? Flexibility, Commission Statements, and being able to create & route for sign-offs customized Comp Plan documents. What do you dislike about Xactly Incent? Complexity of configuring credit and commission rules. What problems is Xactly Incent solving and how is that benefiting you? 1. Visibility into commissions for Users. 2. Confidence in calculations. 3. Time to complete calculations through direct integrations with our CRM, ERP, and potentially ...

"Professionalize your incentives."

What do you like best about Xactly Incent? Xactly Incent really motivates sales representatives as it gives transparancy about their results and also competitiveness within the organization. It brings together sales, finance and human resources for the sales organization. What do you dislike about Xactly Incent? Xactly Incent is a relatively difficult tool to develop internally and you most probably will need help from either Xactly or an external consultancy team to fix bugs or develop new ...

"Xactly Incent - Makes my job easier"

What do you like best about Xactly Incent? Xactly Incent makes my job easier by allowing me to create easy-to-understand vendor statements. When explaining how they get paid, I refer to the statements and how seamlessly you go from credits to commissions. What do you dislike about Xactly Incent? There aren't many downsides to Xactly, and when an issue does arise (like data not flowing seamlessly), they take quick action and resolve the matter as quickly as possible. What problems is Xactly ...

"Very comprehnesive compensation tool"

What do you like best about Xactly Incent? The credits automatically firing commissions via the rules and configurations. What do you dislike about Xactly Incent? We cannot view the orders which are as old as 6 years. What problems is Xactly Incent solving and how is that benefiting you? It helps our reps to view their statements and accept their comp plans.

"Xactly offers the best Sales performance management tool"

What do you like best about Xactly Incent? A vast range of products such as Incent, connect, Analytics, Forecasting etc. Functionality to connect and integrate with other software. Functionality to implement based on your requirements and personalisation. What do you dislike about Xactly Incent? Xactly can improve its reporting structures. Currently, Analytics lacks much functionality which should have been there. Community portals to be accessed from other environments. What problems is ...

"Xactly review"

What do you like best about Xactly Incent? User Onboarding - very straightforward process What do you dislike about Xactly Incent? Not sure, as an Admin i didn't run into many issues. What problems is Xactly Incent solving and how is that benefiting you? As an Admin it is easy to manage users

"Xactly Incent - tried and true sales comp tool"

What do you like best about Xactly Incent? Flexibility, accuracy, logical calculation process What do you dislike about Xactly Incent? New UI not as user-friendly as classic, speed of calculations/navigating tool, not easy to pick up and figure out What problems is Xactly Incent solving and how is that benefiting you? Xactly Incent gives our sales org a tool to check their monthly credits and commissions.

"Review Xactly"

What do you like best about Xactly Incent? If you have a consultant with wide experience in Xactly, then the tool can be customized easily and can cover even types of plans that are very complex. What do you dislike about Xactly Incent? The view should be more user-friendly. Not very intuitive for complex plans where part of the commission is calculated in triggers. What problems is Xactly Incent solving and how is that benefiting you? Gives to the sales organization the chance to be able ...

"Xactly Incent review"

What do you like best about Xactly Incent? Xactly is precise tool for commission calculation with many options. You can always go back to previous periods to check, review, or recalculate commissions anytime you need, perform your analysis or create dashboards with reports. What do you dislike about Xactly Incent? For very specific client set up may be tool a bit not user friendly and you need to update multiple rules, formulas and other things for calculation to work, even for 1 seller ...

"Reliable, highly customizable system"

What do you like best about Xactly Incent? The more I use the product, the more intuitive it becomes. What do you dislike about Xactly Incent? We've built our own separate service desk and the out of the box one with Incent wasn't robust enough for our use case. Would love a more customizable, fully featured one. What problems is Xactly Incent solving and how is that benefiting you? Incent is solving two problems. Calculating quota retirement/commissions for complex plan components, and ...