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WP Engine Reviews in July 2026: User Ratings, Pros & Cons

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4.62

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WP Engine Reviews & Ratings

4.62

Excellent

Based on 1678 ratings & 1678 reviews

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Rating Distribution

Excellent

(1457)

Very Good

(68)

Good

(21)

Poor

(26)

Terrible

(106)

WP Engine pros and cons

  • Reviewers overwhelmingly praise fast, knowledgeable and responsive customer support.

  • Hosting performance and reliability for WordPress sites are consistently strong.

  • Many long-time and veteran developers call it the best WordPress host they have used.

  • The platform makes it easy to manage many sites in one place.

  • Some reviewers acknowledge you pay more than budget hosts, though they find it worth it.

  • One user noted the support concierge works best in Safari and poorly in Firefox.

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Showing 841-850 out of 1678

TW

Travis Wiley

06/07/23

5 out of 5

WPEngine Top-Notch Customer Service

WP Engine always has top-notch customer support. Highly recommend.

AC

Afton Cuomo

06/07/23

5 out of 5

I love WP Engine

I love WP Engine - I have used them for years and encourage all my clients to use them. Their customer service is top-notch. As a freelancer, I feel like I have a team on my side, and their built-in features, like automatic backup points, make my job so much easier!

A

Aram

06/07/23

5 out of 5

Fast and reliable customer service

Very helpful and smart.

AC

Afton Cuomo

06/07/23

5 out of 5

I love WP Engine

I love WP Engine - I have used them for years and encourage all my clients to use them. Their customer service is top-notch. As a freelancer, I feel like I have a team on my side, and their built-in features, like automatic backup points, make my job so much easier!

A

Aram

06/07/23

5 out of 5

Fast and reliable customer service

Very helpful and smart.

TW

Travis Wiley

06/07/23

5 out of 5

WPEngine Top-Notch Customer Service

WP Engine always has top-notch customer support. Highly recommend.

PI

PB in STL

06/05/23

3 out of 5

What happened to the very good support?

I've hosted several sites for years on WPE. The day to day hosting experience is good. The support USED to be very very good and responsive. Now it's chatbot hell and often a waste of time. Solid hosting, but the support is average at best these days.

Z

Zsolt

06/05/23

2 out of 5

Good performance, but lots of outages!

Overall good performance for the price, but frequent outages - and support is insanely difficult to deal with, that is if you actually get to even talk to a person. We're paying for the middle tier, that is supposed to give better support, yet here we are, our website is down, and there is nobody responding. Unacceptable.

DK

Drew Kelly

06/04/23

5 out of 5

Always great tech support

Always great tech support, patient, clear - really excellent. Very appreciated.

JB

Jon Blankenship

06/04/23

5 out of 5

Top-Notch Host and Killer Support Team!

Working with the team at WPE has been a treat. They are a reliable host and their top-notch support team should teach classes on how to be polite, patient, and friendly (and sometimes funny) on chat exchanges. They are a valued resource for our company and crucial to the services that we provide to our clients. I highly recommend. Keep up the good work!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].