WP Engine Reviews in June 2025: User Ratings, Pros & Cons

Super efficient and friendly support

I've been using WP Engine for several years and never had any issues. I recently had some issues (caused by myself and another person who worked on the site) and within a couple of minutes on the chat each time the amazing support staff had fixed my problem. Not only that but they were polite, cheerful and empathic about my mild panic!

As a long-term client of WP Engine…

As a long-term client of WP Engine across multiple companies, it's disheartening to witness the decline in both service and performance over the years. WP Engine was once a go-to solution for reliable and high-performing WordPress hosting, but recent years have shown a noticeable degradation in these areas. Server Performance The server performance, which was once robust and reliable, has taken a significant hit. Load times have increased, and the overall responsiveness has deteriorated, ...

When a long-time customer is 150% happy!!

I'm a long-term customer (almost 10 years now) and every time, and I mean -EVERY TIME I needed help - the brilliant girls and guys of the WP Engine support team were there for me - and than some!! Above and beyond the call of duty they ALWAYS give 150%!! ALWAYS!! If only every other thing in life would be so well executed, ah, what a wonderful life would that be! God bless!!

WP Engine is just the best

WP Engine offers a lot of features that other web hosting firms also offer, but two separate it from the competition: 1) the Local app can be downloaded to your laptop for easy code changes; 2) the customer service is absolutely the best I have experienced with **any** online service. I recommend them without reservation.

I just got off the line with WP…

I just got off the line with WP Engine's support. They are simply outstanding! Patient and very knowledgeable.

I have been a WP Engine customer for…

I have been a WP Engine customer for some years. I find their customer assistance to be excellent. The hosting is very reliable.

Host a lot of sites and very happy

I host a bunch of client sites on WPEngine. I am VERY happy with the chat support. The wait time is usually reasonable and i have always found (9.5 times out of 10) that their support people actually get INVOLVED in solving the problem. They know their product and take the steps necessary to resolve for you (instead of just pointing you to a help article) . Always very friendly.

very good

very good, cool support

Super fast support

Super fast support. My problem is solved. Thanks

WPENGINE IS UNMATCHED!

I've had 3 sites with wpengine and I love them! Support is amazing and I won't want my site hosted by anyone else! wpengine is the best and price point is unmatched!