WP Engine Reviews in August 2026: User Ratings, Pros & Cons

"Sticks to the essential items we need for our WordPress websites"

What do you like best about WP Engine? When I tried loading websites at other hosting accounts, they tended to not load WordPress pages as efficiently. WP Engine is great since the structure is designed especially for WordPress installations. We can also get insightful data on visitor activity and the performance of our pages. We often have to install plug-ins to fulfill the design specifications that we have for our websites and WP Engine gives us a platform to be able to download and ...

If I could score them lower I would

If I could score them lower I would! Terrible service. They appear, on the face of it to reply quickly etc. But they are never able to fix complex issues and I have spent HOURS on live chat trying to sort issues that always end up being their end. Their TTFB is also absolutely terrible

They used to be good...

We have three servers with WpEngine, their support and speed was incredible a few years ago, but now is appalling. You could not make up how bad these guys are now with their response times and answers. Really unhelpful and untrained over anything other than simple CMS usage in the Wordpress admin. Where have all the decent customer support team gone!? To top it off, the servers are extremely slow now and we regularly see DNS issues and downtime.

StudioTheme and WP Engine are the worst…

StudioTheme and WP Engine are the worst piece of "s..." ever. They charge you outrageously high amounts for their themes, or their hosting services, and then they give you fucko customer service, and DO NOT EVEN REPLY TO THE TECHNICAL SUPPORT TICKETS YOU SENT THEM. Worse IT providers ever, for real. Besides, their Gutenberg plugins are hecking useless and unusable. Shame of these people who are merely milking cash cows, and destroying their own brand. Shame and stay away from Studiopress ...

"Solid hosting for WordPress with support that can be helpful"

What do you like best about WP Engine? I like the ease of use of WP Engine. I don't need to worry about upgrades, patches, security issues, performance, DR, and time-consuming administrative things like that. It is all taken care for more by WP Engine. I can focus on delivering sites that perform for my customers. What do you dislike about WP Engine? User account management can be a little quirky as you have accounts inside of your WordPress instances and a second set of accounts in WP ...

Unethical liars who only want more $$$

I've been with WP Engine for over 6 years and pay for 100 installs/mo. So I get faster chat support and dont wait in the queue that smaller accounts have to wait in... Years ago, they were the best, but as they've grown they've gone from taking customers for granted to treating us like absolute crap. I'm starting the process of transferring all my sites away so think twice before signing up. They tell you sites that you've transferred off your account are gone, but they are still on your ...

Incredible Customer Support!

We've only been with WP Engine for a few months, but I can not talk highly enough about their incredible customer support. It also makes it insanely easy to configure DNS and staging sites and everything in between. It has improved my day-to-day tremendously.

"Powerful service for your wordpress website"

What do you like best about WP Engine? I have been found many websites suffering malware, this is the tip: if you can't fix the problem but only clean your website.. I'd suggest you to move to WP Engine, they can handle this issue forever. What do you dislike about WP Engine? They should offer better rates, the cheapest one is about $35 What problems is WP Engine solving and how is that benefiting you? Security issues as malware, you know when you start adding plugins and themes... they can ...

"A simple and secure WordPress management solution"

What do you like best about WP Engine? WP Engine has a tight system in place to strengthen the performance and security of our WordPress websites. We don't have to pay frequent attention to configurations or monitor activity from external threats. The user interface of WP Engine is neatly organized and allows us to change settings quickly without complicated procedures. The pricing is quite reasonable and competitive with similar WP management solutions I know about. What do you dislike ...

Avoid

Avoid Massive overage charges for visits that aren't seen in GA. In fact WPEngine claimed my site was delivering 2.5 times more visits than GA. This is an issue seen across their client base. Avoid. Avoid. Avoid.