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WP Engine Reviews in August 2026: User Ratings, Pros & Cons

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4.62

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WP Engine Reviews & Ratings

4.62

Excellent

Based on 1678 ratings & 1678 reviews

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Rating Distribution

Excellent

(1457)

Very Good

(68)

Good

(21)

Poor

(26)

Terrible

(106)

WP Engine pros and cons

  • Reviewers overwhelmingly praise fast, knowledgeable and responsive customer support.

  • Hosting performance and reliability for WordPress sites are consistently strong.

  • Many long-time and veteran developers call it the best WordPress host they have used.

  • The platform makes it easy to manage many sites in one place.

  • Some reviewers acknowledge you pay more than budget hosts, though they find it worth it.

  • One user noted the support concierge works best in Safari and poorly in Firefox.

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Showing 1311-1320 out of 1678

DÓ

Diarmuid Ó Sé

09/23/21

5 out of 5

WP Engine is a trusted partners…

WP Engine has been a trusted partner with WONDR for the best part of a decade. We know, trust & love the product and have used it successfully for a number of our key clients, most notably for the Irish Heart Foundation in Ireland & 11Onze in Spain. The team support is also excellent.

DÓ

Diarmuid Ó Sé

09/23/21

5 out of 5

WP Engine is a trusted partners…

WP Engine has been a trusted partner with WONDR for the best part of a decade. We know, trust & love the product and have used it successfully for a number of our key clients, most notably for the Irish Heart Foundation in Ireland & 11Onze in Spain. The team support is also excellent.

DB

Daniel B

09/23/21

5 out of 5

"Easy Multi Site Management"

What do you like best about WP Engine? The automatic updates for plugins with a visual check for errors What do you dislike about WP Engine? manual creation of Dev, Test, and PRD sites What problems is WP Engine solving and how is that benefiting you? Easily manage multiple client sites and keep their WordPress up to date and secure.

DS

David Sundberg

09/19/21

1 out of 5

The live support chat is the worst.

Date of experience: September 20, 2021

DL

Dave Linder

09/16/21

1 out of 5

Tech support will try to break your site for an extra $8 a month

I asked a simple question on the live chat about Github integration. They guy on the live chat he said it would be easier if he rings me. He then calls me on the phone to tell me he doesn't know the answer to my question, thanks Grant, that was a great use of both our time time. But he then tried to upsell a start-up 'plus' plan, that automatically updates all my plugins. A service that can be set up for free, and actually service that shouldn't even be recommended for a site as large and ...

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EF

Eduard Fleischmann

08/24/21

1 out of 5

Arbitrary prices are defined, 25% more expensive for no reason

It's not possible to upgrade your plan by your own. You need to open a ticket. I upgraded my managed hosting startup plan to managed hosting professional plan and wrote explicit that it shouldn't cost more than 49 EUR. The new pricing was 69 EUR. The pricing table is showing 55 EUR. After 3 chat sessions and 3 tickets, nobody could explain me why it cost more. For me this is not trustworthy, prices are simply defined arbitrarily.

AA

AudienceGainNet Admin

08/22/21

1 out of 5

Terrible Customers Service

Their service was great but not now. Their customers service is extremely bad. They will never been their if you need their help, that's how they are! Stay away 100000 miles

DC

Dapper Chap

08/12/21

1 out of 5

Terrible customer service

Terrible customer service. They double charge our services several times, and we went through hell to get those refunded. They do whatever they can to trick you to pay for the next period and good luck in getting that back! Terrible company, with horrible people working for it.

L

Luca

08/11/21

1 out of 5

Terrible customer service

Terrible customer service. They double charge our services several times, and we went through hell to get those refunded. They do whatever they can to trick you to pay for the next period and good luck in getting that back! Terrible company, with horrible people working for it.

AA

Amy A

08/10/21

5 out of 5

"#1 Choice for Website Hosting"

What do you like best about WP Engine? Their platform is specifically designed for WordPress sites. The servers, security — all of it is specific to this platform, which makes for a fast and extremely secure network. What do you dislike about WP Engine? We honestly don't have any complaints about WP Engine. What problems is WP Engine solving and how is that benefiting you? WP Engine's easy-to-use dashboard makes it easy to pull backups before making WordPress updates. The inclusions of an ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].