8.8
SpotScore
Workforce Review: Is It The Right Employee Scheduling Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Add to compare
Workforce offers custom pricing plan
Deloitte
Domino's
Levis
Patient FirstTrusted by teams including Deloitte
Overview
Pricing
Features
Buyer feedback
Alternatives
Customers
Media
Security & Compliance
Support
FAQ
Blogs
What is Workforce?
Workforce.com is a comprehensive workforce management platform that enhances time and labor management for shift and hourly workforces. It allows users to easily track hours worked, labor costs, time off, and shift changes in real-time through a mobile app or online portal. The platform also enables accurate scheduling forecasts by utilizing data on foot traffic, weather, and historical sales.
Pricing
Workforce offers custom pricing plan
Best For
Suited for small teams, SMBs, and enterprise
Security & Compliance
Data residency:🇺🇸
Platform
Web + mobile app (iOS & Android)
Workforce Software Demo
Workforce was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Workforce
- Use cases
- Retail, HR Tech, Consulting
- Team types
- HR Managers, Operations Managers
- Company size
- 50-500 employees, Medium Business
- Workflow style
- Simple and streamlined
- Setup complexity
- Low
Why teams choose Workforce
User-friendly interface suitable for non-technical users
Quick and easy setup with strong customer support
Real-time updates and flexible employee time-off management
Is Workforce right for you?
Best for medium businesses needing simple, real-time employee scheduling.
Choose Workforce if
- You manage a 50-500 employee retail or consulting workforce needing easy scheduling.
- You want quick setup with minimal technical complexity and strong support.
- You need mobile clock-in and real-time labor tracking for hourly employees.
Consider alternatives if
- Your company requires extensive customization or advanced third-party integrations.
- You need complex, enterprise-grade workforce management features and workflows.
What buyers should know before shortlisting Workforce
Workforce. com has been praised for its ease of use and practical features by users over the past year.
Reviewers appreciate the simple navigation and user-friendly interface, making tasks like leave calculations and scheduling a breeze. The ability for employees to clock in from anywhere is a standout feature, enhancing flexibility for teams.
Users also commend the quick setup process and customizable options that cater to different team needs. While the majority of feedback is positive, a few users have mentioned minor suggestions for improvement such as enhancing the dashboard and addressing specific requests for additional features.
Overall, Workforce. com stands out as a reliable tool for managing schedules, tracking attendance, and facilitating communication within teams.
The strong emphasis on support and responsiveness from the team behind the software has significantly contributed to its success among users.
Workforce pros and cons
- Workforce pros
User-friendly interface suitable for non-technical users
Quick and easy setup with strong customer support
Real-time updates and flexible employee time-off management
- Workforce cons
Limited feature set and customization options
Marketplace has a limited selection of additional apps and connectors
Ready to try it?
Get started with Workforce
Connect with the team for a personalised demo.
Still comparing?
See how it stacks up
Compare Workforce side-by-side with top Employee Scheduling Software alternatives.
What is the pricing of Workforce?
Workforce uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.
Workforce Pricing Plans
**Business Plan**
Priced at $XX per month, the Business Plan is ideal for small to medium-sized businesses looking to streamline their workforce management. This plan includes essential features such as Employee Scheduling, Time & Attendance tracking, and Labor Forecasting, ensuring your team operates efficiently while maintaining compliance with Wage & Hour regulations. Additionally, real-time staffing alerts and absence management tools help you stay on top of your workforce needs without the hassle.
**Enterprise Plan**
At $XX per month, the Enterprise Plan is designed for larger organizations that require advanced capabilities and personalized support. This plan encompasses all features of the Business Plan while offering BI & Custom Reporting, Auto Scheduling, and Custom Integrations to cater to complex operational needs. With added benefits like Single Sign-On (SSO), Custom Permissions, and a Dedicated Account Manager, this plan ensures seamless collaboration across teams and locations while empowering decision-makers with actionable insights.
Weighing your options?
Not sure if Workforce fits your budget?
Workforce reviews and ratings
Buyer sentiment
Overall positive user sentiment highlighting ease of use and quick setup, with minor requests for feature enhancements.
What buyers like
- Ease of use
- Quick setup
- Real-time updates
Common complaints
- Limited features
- Lack of advanced integrations
What users are saying
PW
Pawel W
12/22/23
"Very complicated."
What do you like best about Workforce.com? Not much to say here...Workforce team was very ambitious in adding additional features... What do you ...
Read more
AU
Anonymous User
12/11/23
"Excellent app!"
What do you like best about Workforce.com? Leave calculations are really easy to use and manage. What do you dislike about Workforce.com?
AU
Anonymous User
09/13/23
"Easy to navigate"
What do you like best about Workforce.com? The ability for the employee to clock in no matter where they are! What do you dislike about Workforce.com?
AU
Anonymous User
07/01/23
"Very user friendly and easy to navigate."
What do you like best about Workforce.com? I like having access to my schedule and vacation availability. What do you dislike about Workforce.com?
JC
Joyce C
06/23/23
"Quick and easy setup with great support"
What do you like best about Workforce.com? Workforce was easy to implement and highly customizable to fit our team's needs. We got the program set up, ...
Read more
AM
Arielle M
06/22/23
"Streamlined Timecard Information Easily At Your Fingertips"
What do you like best about Workforce.com? The customizable Dashboard and bookmarking features for information saves me from having to dig for what I ...
Read more
- See if Workforce fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
Step 1 of 4
How big is your team?
We tailor recommendations to companies your size.
What are the features of Workforce?
Automated scheduling is a type of AI that specializes in scheduling multiple assignments for a single or several users while adhering to a s…
Automatic Time Capture records employee hours through GPS tracking or other automated methods without requiring manual input. This feature r…
Compliance. It’s a daunting task for most compliance administrators. It’s also one of the most important components as to why you are regula…
The Drag and Drop Builder simplifies the process of creating schedules by allowing managers to visually arrange shifts and employee assignme…
The Employee Database stores all employee information, including contact details, roles, and performance records. This centralized system el…
The Employee Portal provides a centralized hub for employees to access their schedules, request time off, and view pay stubs. This feature a…
The Employee Timeclock feature allows employees to clock in and out smoothly using various devices, including smartphones, tablets, and comp…
Leave Tracking lets employees submit vacation requests while letting managers monitor leave balances and approvals in real-time. This featur…
When an employee is working without access to the internet, offline time tracking software is used to keep track of their time at work, prod…
Overtime Calculation automatically computes any hours worked beyond standard schedules according to applicable labor laws. By accurately tra…
Real-time reporting is involved capturing real-time data and communicating it to users as it happens. Managers may make quick judgments usin…
The Reminders feature sends automated alerts for important tasks such as upcoming shifts or deadlines for time-off requests. By providing ti…
Shift Swapping lets employees exchange shifts with colleagues directly through the platform. This feature addresses staffing shortages by al…
The Staff Notification feature sends employees important updates, schedule changes, or urgent announcements via push notifications or emails…
Timesheet Management allows for streamlined submission and approval processes for employee timesheets. By simplifying this administrative ta…
Workforce Forecasting uses historical data and trends to project future staffing needs based on factors such as seasonality and business gro…
Workforce security and data handling
Key compliance certifications and security features for IT and security teams evaluating Workforce.
Certifications
Developer & data
Alternatives to Workforce
Best Overall
Streamline team collaboration with ...
9.7
Very Good
Why buyers keep looking beyond Workforce
Users may seek alternatives to Workforce due to specific feature limitations, such as the lack of customization options or integration capabilities with existing tools that better fit their operational needs.
Companies experiencing rapid growth might find Workforce insufficient for scaling, prompting a search for solutions that offer more robust project management and team collaboration functionalities.
Organizations focused on user-friendly interfaces might consider alternatives that provide a more intuitive design, improving employee adoption rates and overall productivity.
Budget constraints can lead users to explore less expensive alternatives with comparable features, allowing for cost-effective solutions without sacrificing essential functionalities.
Businesses looking for enhanced reporting and analytics capabilities may turn to alternatives that offer deeper insights and more flexible data visualization options to support strategic decision-making.
Workforce Customers
Deloitte
Domino's
Levis
Patient First
Workforce Support Options
Frequently Asked Questions About Workforce
Common questions buyers ask before choosing Workforce.
Workforce is a Employee Scheduling Software. Workforce offers Employee Timeclock, Shift Swapping, Staff Notification, Workforce Forecasting, Employee Portal and many more functionalities.
Workforce is a strong fit if: You manage a 50-500 employee retail or consulting workforce needing easy scheduling.; You want quick setup with minimal technical complexity and strong support.. Consider alternatives if: Your company requires extensive customization or advanced third-party integrations.; You need complex, enterprise-grade workforce management features and workflows..
Buyers commonly note the following limitations of Workforce: Limited feature set and customization options; Marketplace has a limited selection of additional apps and connectors; Some missing features such as Tronc syncing in HR options.
Some top alternatives to Workforce includes Homebase, Findmyshift, WhenToWork, TrackSmart Scheduling and Schedule101.
Workforce offers Quotation Based pricing model
The starting price is not disclosed by Workforce. You can visit Workforce pricing page to get the latest pricing.
Free buyer scorecard
Evaluate Workforce with the employee scheduling software buyer scorecard
A weighted employee scheduling software scorecard to assess Workforce objectively and compare it against the alternatives.
- Weighted criteria you can edit
- Score vendors side-by-side
- Shareable with your buying committee
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Ready to try it?
Get started with Workforce
Get connected with the team for a personalised demo.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Employee Scheduling Software by Country
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].