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9.7

Spot Score

Wix - Website Builder Software

Wix Reviews in July 2026: User Ratings, Pros & Cons

Build stunning websites without any coding skills.

3.2

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Starts from $2.76 / month when monthly, also offers free forever plan

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Wix Reviews & Ratings

3.2

Good

Based on 13774 ratings & 3980 reviews

Rating Distribution

Excellent

(2865)

Very Good

(341)

Good

(96)

Poor

(71)

Terible

(607)

Spotsaas Editor’s POV

Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more

Wix pros and cons

  • Platform is accessible for non-technical users and supports fast, professional website creation.

  • Offers customizable options that go beyond rigid templates, giving users creative flexibility.

  • Customer service representatives are knowledgeable and resolve issues effectively.

  • Support response times are often within minutes.

  • Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.

  • Reaching a live support agent can require navigating prompts, which some users find tedious.

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Showing 971-980 out of 3980

JF

Jolly Fox Party Co

04/04/24

5 out of 5

I've been using Wix well over a year…

I've been using Wix well over a year now and I've been very happy with my decision to use them. It was a little bit of a learning curve to learn how to design website, but it's very intuitive once you get going. Plus, they have great support features and people available to answer questions when I got stuck. I have found many features to be particularly helpful. It does everything I need it to do. I highly recommend!

VW

Valued Wix User

04/04/24

5 out of 5

I am very happy with Wix

I am very happy with Wix, the suite and the customer service is awesome. I'd recommend in a heartbeat.

S

SaulMartz

04/04/24

5 out of 5

Exceptional Chat Customer Service!!

Exceptional Chat Customer Service!!! Only one MAJOR issue, finding the prompt to engage support services. I get you want the customer to read through the entire site to find the solution ain't nobody got time for that. Besides, nothing like some reassurance that you're on the right track.

VW

Valued Wix User

04/04/24

5 out of 5

Quick, Accurate and Helped Beyond my Needs!

You have been of great help today and provided a quick and accurate solution to my problems!

C

Charlene

04/04/24

5 out of 5

Excellent customer service

Excellent customer service, good knowledge walked me through options and successfully resolved issute

VW

Valued Wix User

04/04/24

5 out of 5

Wix has great customer service. The best by far.

For someone running an e-commerce business Wix is the best. They have actual phone numbers and real people to help. Highly recommend

VW

Valued Wix User

04/04/24

5 out of 5

Studio

Great Customer service, however wix studio design can be more intuitive just like the editor.

VW

Valued Wix User

04/04/24

5 out of 5

Great customer service when speaking to…

Great customer service when speaking to an agent. Resolved my issue fast and efficiently!

VW

Valued Wix User

04/04/24

5 out of 5

I was experiencing a technical issue…

I was experiencing a technical issue while working in the WIX Website Editor. I contacted customer service who put me in touch with a expert who helped me resolve my issue. The expert even created a video for me to review so I could walk through the fix at my pace. The expert was patient and extremely knowledgeable. Highly recommended

AS

Alan Stevens

04/04/24

5 out of 5

Wix offered me superb customer service

Wix offered me superb customer service with something way beyond my technical ability. Well done them! Highly recommended - very reliable and great value for money.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].