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9.7

Spot Score

Wix - Website Builder Software

Wix Reviews in July 2026: User Ratings, Pros & Cons

Build stunning websites without any coding skills.

3.2

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Starts from $2.76 / month when monthly, also offers free forever plan

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Wix Reviews & Ratings

3.2

Good

Based on 13774 ratings & 3980 reviews

Rating Distribution

Excellent

(2865)

Very Good

(341)

Good

(96)

Poor

(71)

Terible

(607)

Spotsaas Editor’s POV

Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more

Wix pros and cons

  • Platform is accessible for non-technical users and supports fast, professional website creation.

  • Offers customizable options that go beyond rigid templates, giving users creative flexibility.

  • Customer service representatives are knowledgeable and resolve issues effectively.

  • Support response times are often within minutes.

  • Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.

  • Reaching a live support agent can require navigating prompts, which some users find tedious.

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Showing 951-960 out of 3980

A

Aston

04/05/24

5 out of 5

Knowledgeable Pro

The chat agent was very professional and knowledgeable

S

Smilewithme

04/05/24

5 out of 5

Juan, U Rock!

I was on a live chat with JUAN! He quickly assessed my situation and provided a prompt solution. How can I request him if I have to call again for technical assistance? JUAN Rocks! Our chat ended before I could express my gratitude. Thanks!

E

Eterna

04/05/24

5 out of 5

SUPERIOR CUSTOMER SUPPORT SERVICE

SUPERIOR SERVICE: Sofia, the customer service person acknowledgeable with editing issues, is able to help me figure out how to edit a certain page exactly what i have envisioned, but better! I have received full, timely responsive attention from her. I am so happy with the results, so grateful that such solution exists! What's more, WIX is obviously dedicated to doing all they can do to meet your preference, rather than forcing us into a limited choices of templates. WIX makes it possible ...

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VW

Valued Wix User

04/05/24

5 out of 5

Great features and great custumer…

Great features and great custumer service

KV

Kristi Vork

04/05/24

5 out of 5

So easy to use the website

So easy to use the website. As a beginner of building website for a new company I really like how its built and the customer service is excellent. Quick to get a hold on somebody and fix the issues. Overall very happy customer.

VW

Valued Wix User

04/05/24

5 out of 5

great assistance

great assistance, help me so much

VW

Valued Wix User

04/05/24

5 out of 5

LOVE Wix.com and their customer…

LOVE Wix.com and their customer service! It's the best!

BD

Boston Dave

04/05/24

5 out of 5

From computer illiterate to building a whole websitre with a store!

This website builder site is incredible. my family and friends know me as the computer stupid person. I literally don't know how to use Instagram, and with wix I built a whole website....somehow....still kinda unbelievable and everytime I need help I just ask someone and they always know how to make it works. it really is wild!

VM

Valerie Matos

04/05/24

5 out of 5

Techs are always willing to help

Techs are always willing to help, always very patient and knowledgeable. They always have that invisable smile coming through.

VW

Valued Wix User

04/05/24

5 out of 5

Expert Advice-Problem Solved Quickly

Sonny was super helpful in solving my issue walking me step by step through my problem till I had a solution. He was quick and concise and his instructions were easy to follow. Thank you so much!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].