9.7
Spot Score
Wix Reviews in July 2026: User Ratings, Pros & Cons
Build stunning websites without any coding skills.
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Starts from $2.76 / month when monthly, also offers free forever plan
Wix Reviews & Ratings
Spotsaas Editor’s POV
Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more
Wix pros and cons
Platform is accessible for non-technical users and supports fast, professional website creation.
Offers customizable options that go beyond rigid templates, giving users creative flexibility.
Customer service representatives are knowledgeable and resolve issues effectively.
Support response times are often within minutes.
Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.
Reaching a live support agent can require navigating prompts, which some users find tedious.
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Showing 941-950 out of 3980
N
NOELLE
04/07/24
The customer service was terrific and…
The customer service was terrific and helpful. I think her name was Evelyn.
VW
Valued Wix User
04/06/24
Great 24/7 customer service/support!
Great 24/7 customer service/support!
S
Stephanie
04/06/24
Streamlined our Processes
The Wix platform is extremely user friendly and we continue to find features that streamline our processes. Wix truly has everything we need and more. Plus, their customer service is amazing. We are so glad we found Wix!
VW
Valued Wix User
04/06/24
Wix customer support is always a great…
Wix customer support is always a great option for website owners and website designers. The Wix customer care agents are too friendly and able to solve the issue through live chat.
GC
Grace Chan
04/05/24
Wix provides professional and efficient…
Wix provides professional and efficient services. The customer service team is very helpful and knowledgeable.
VW
Valued Wix User
04/05/24
she was great!
Date of experience: April 05, 2024
AP
Adapt Performance Solutions
04/05/24
Wix is hands down the best overall!
Wix is hands down the best overall! I have tried all the other platforms and I end up coming back to Wix every time. The ease ability of the designing aspect to the new feel of Wix studio. The progress and changes that Wix has made in the last 5 years alone with evolving with the times is hands down a great process to see unfold. I've been using Wix since around 2014-2015 and all the changes I am here for! Thanks for the great Customer Service to match your awesome platform!
D
Daniel
04/05/24
Melvin solved a long standing problem
My WIX website of 9 years + had been operating with no problem for years. During a recent clean up of photos I noticed that listing in one category were appearing in another. I had not visited either category in editor for a couple of years and sales were not affected. I had previously hired an expert who could not fix it so it got left for another day. Today was that day, I was lucky to get Melvin on Chat. He found the problem quickly and told me how to use Site History to find out when ...
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OT
On The Same Page Design
04/05/24
Would recommend
Wix is easy to use and their support is instant and brilliant
PT
Peter Tesche GCBT.org
04/05/24
Great customer support
Date of experience: April 05, 2024
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].