9.7
Spot Score
Wix Reviews in July 2026: User Ratings, Pros & Cons
Build stunning websites without any coding skills.
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Starts from $2.76 / month when monthly, also offers free forever plan
Wix Reviews & Ratings
Spotsaas Editor’s POV
Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more
Wix pros and cons
Platform is accessible for non-technical users and supports fast, professional website creation.
Offers customizable options that go beyond rigid templates, giving users creative flexibility.
Customer service representatives are knowledgeable and resolve issues effectively.
Support response times are often within minutes.
Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.
Reaching a live support agent can require navigating prompts, which some users find tedious.
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Showing 921-930 out of 3980
VW
Valued Wix User
04/25/24
Great service
Having a live chat available for support is brilliant and the agents are very helpful and knowledgeable. Features are easy to use and having several team members able to contribute to content has made my job easier!
VW
Valued Wix User
04/25/24
great help!
Date of experience: April 25, 2024
MO
Mans O
04/25/24
All good thanks!
All good thanks!
VW
Valued Wix User
04/25/24
everyone so nice and helpful!
Date of experience: April 25, 2024
S
Songkran
04/25/24
Diana from WIX team has been a great…
Diana from WIX team has been a great help with my issue. The response was fast and the issue was resolved even quicker. Thanks again for the efficiency
VW
Valued Wix User
04/25/24
Flexibility and Customer Support
Flexibility and Customer Support. They ready to help users troubleshoot issues and find answers to their question quickly.
C
CHARLES
04/25/24
Great customer care!
Great customer care!
C
customer
04/25/24
This company has excellent customer…
This company has excellent customer service. Someone to speak with not an automatic voice.
VW
Valued Wix User
04/25/24
Alex for Wix customer support was…
Alex for Wix customer support was efficient and I had no problem following along his instructions to resolve my issue. Whenever I had other support related needs I'll definitely ask to be connected with Alex again. He was awesome!
VW
Valued Wix User
04/24/24
Excellent customer service help in…
Excellent customer service help in editing my website when I was feeling frustrated.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].