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9.7

Spot Score

Wix - Website Builder Software

Wix Reviews in July 2026: User Ratings, Pros & Cons

Build stunning websites without any coding skills.

3.2

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Starts from $2.76 / month when monthly, also offers free forever plan

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Wix Reviews & Ratings

3.2

Good

Based on 13774 ratings & 3980 reviews

Rating Distribution

Excellent

(2865)

Very Good

(341)

Good

(96)

Poor

(71)

Terible

(607)

Spotsaas Editor’s POV

Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more

Wix pros and cons

  • Platform is accessible for non-technical users and supports fast, professional website creation.

  • Offers customizable options that go beyond rigid templates, giving users creative flexibility.

  • Customer service representatives are knowledgeable and resolve issues effectively.

  • Support response times are often within minutes.

  • Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.

  • Reaching a live support agent can require navigating prompts, which some users find tedious.

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Showing 911-920 out of 3980

VW

Valued Wix User

04/25/24

5 out of 5

best ever great

best ever great

VW

Valued Wix User

04/25/24

5 out of 5

brillant customer experience thank you.

Date of experience: April 25, 2024

VW

Valued Wix User

04/25/24

5 out of 5

assistance au top

Date of experience: April 25, 2024

RN

Robert Newark

04/25/24

5 out of 5

Wix is by far the best...

Wix is by far the best website builders out there i've tried, and i've tried them all. For people who are't expert coders, it's perfect. The drag and drop functionality is flawless and the options are endless. If there's ever any issues, the support team are quick to answer.

VV

Vrocx, Valued Wix User

04/25/24

5 out of 5

Great features, templates, and support!

Absolutely love Wix!

VW

Valued Wix User

04/25/24

5 out of 5

The tutorials and customer service team…

The tutorials and customer service team has really helped make our site what it is today. I have enjoyed building it and being able to look at it and say "I did that" Thank you WIX

CW

Carl Weiss

04/25/24

5 out of 5

Great live chat support

Great live chat support - problem solved.

VW

Valued Wix User

04/25/24

5 out of 5

great customer care & support

great customer care & support. Awesome features

VW

Valued Wix User

04/25/24

5 out of 5

Matt was super helpful when I had an…

Matt was super helpful when I had an issue with my website! I'm pretty lost when it comes to website design and he helped me with my problem and gave me advice on how to make my website better!

J

Jane

04/25/24

5 out of 5

The customer service at Wix is…

The customer service at Wix is excellent. I have been with Wix for many years and use it for my clients' websites. If there are any issues, which is rare, their customer service team is so, so helpful. Shout out to Kate just now who took me step by step through a setup for email and patiently showed me the solution. Highly recommend Wix not just for their great product platform which is intuitive but because you get proper customer support.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].