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9.7

Spot Score

Wix - Website Builder Software

Wix Reviews in July 2026: User Ratings, Pros & Cons

Build stunning websites without any coding skills.

3.2

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Starts from $2.76 / month when monthly, also offers free forever plan

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Wix Reviews & Ratings

3.2

Good

Based on 13774 ratings & 3980 reviews

Rating Distribution

Excellent

(2865)

Very Good

(341)

Good

(96)

Poor

(71)

Terible

(607)

Spotsaas Editor’s POV

Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more

Wix pros and cons

  • Platform is accessible for non-technical users and supports fast, professional website creation.

  • Offers customizable options that go beyond rigid templates, giving users creative flexibility.

  • Customer service representatives are knowledgeable and resolve issues effectively.

  • Support response times are often within minutes.

  • Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.

  • Reaching a live support agent can require navigating prompts, which some users find tedious.

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Showing 901-910 out of 3980

J

J.D

04/28/24

5 out of 5

Amazing service and willingness to…

Amazing service and willingness to help, Went that extra mile

AM

Augusto Marin

04/28/24

5 out of 5

Best customer service that I ever experienced!

Wix customer service was empathic, honest, and helpful in my situation.

WU

Wix User

04/28/24

5 out of 5

Great for Personal Resume & Portfolio

I used Wix to make an online resume & portfolio and found it to be very user friendly with plenty of features to make a standout and professional website. Their customer service reps are also friendly and knowledgeable. Would recommend if you're looking to make a web version of your resume and/or portfolio!

VW

Valued Wix User

04/28/24

5 out of 5

The service is Wix is very professional

The service is Wix is very professional and helpful. They are always willing to help and their system is pretty easy to use for everyone - whether you have experience with website builders or not

VW

Valued Wix User

04/27/24

5 out of 5

great Products

great Products, Features and customer service

A

Anna

04/27/24

5 out of 5

WIX UX is good and customer support efficient

I like WIX because it provides good tools for everybody to build a website and the customer service provided is simple and efficient.

VW

Valued Wix User

04/27/24

5 out of 5

Great customer experience and awesome…

Great customer experience and awesome website builder

VW

Valued Wix User

04/27/24

5 out of 5

great Products

great Products, Features and customer service

A

Anna

04/27/24

5 out of 5

WIX UX is good and customer support efficient

I like WIX because it provides good tools for everybody to build a website and the customer service provided is simple and efficient.

VW

Valued Wix User

04/27/24

5 out of 5

Great customer experience and awesome…

Great customer experience and awesome website builder

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].