9.7
Spot Score
Wix Reviews in July 2026: User Ratings, Pros & Cons
Build stunning websites without any coding skills.
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Starts from $2.76 / month when monthly, also offers free forever plan
Wix Reviews & Ratings
Spotsaas Editor’s POV
Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more
Wix pros and cons
Platform is accessible for non-technical users and supports fast, professional website creation.
Offers customizable options that go beyond rigid templates, giving users creative flexibility.
Customer service representatives are knowledgeable and resolve issues effectively.
Support response times are often within minutes.
Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.
Reaching a live support agent can require navigating prompts, which some users find tedious.
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Showing 891-900 out of 3980
K
KinetiqCrafts
04/28/24
They understand business and how to help
Starting an online business could be a daunting task. You need the know-how and the expertise of professionals in all areas of your business. From marketing to accounting, even design, Wix has mentored us and our website from the start. I can easily say that they are our trusted advisors and the business partner any company should have. Their customer service department is always available to support you and they always have the right help for you. Choosing Wix was the best idea after ...
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VW
Valued Wix User
04/28/24
Customer Service has gone up over the…
Customer Service has gone up over the years, happy with Wix
J
J.D
04/28/24
Amazing service and willingness to…
Amazing service and willingness to help, Went that extra mile
A
Anedra
04/28/24
Isaac is amazing he got all of my…
Isaac is amazing he got all of my issues resolved.
VW
Valued Wix User
04/28/24
Customer Service has gone up over the…
Customer Service has gone up over the years, happy with Wix
CW
Connie W
04/28/24
EXCELLENT CUSTOMER SERVICE
My experience was great because the WIX representative was very knowledgeable and was able to solve my invoice issue.
JM
Jay Mac
04/28/24
Domain Troubles
I needed assistance with my domain name. Jenny was awesome and was able to really help me out.
VW
Valued Wix User
04/28/24
Everything was perfect!!!
Date of experience: April 28, 2024
A
Anedra
04/28/24
Isaac is amazing he got all of my…
Isaac is amazing he got all of my issues resolved.
Z
Zsombor
04/28/24
Quick, professional and very kind
I especially like the easy and understandable interface. Also, the colleagues were very helpful when I had a problem. They were quick, professional and very kind.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].