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9.7

Spot Score

Wix - Website Builder Software

Wix Reviews in July 2026: User Ratings, Pros & Cons

Build stunning websites without any coding skills.

3.2

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Starts from $2.76 / month when monthly, also offers free forever plan

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Wix Reviews & Ratings

3.2

Good

Based on 13774 ratings & 3980 reviews

Rating Distribution

Excellent

(2865)

Very Good

(341)

Good

(96)

Poor

(71)

Terible

(607)

Spotsaas Editor’s POV

Wix has consistently garnered high praise over the past year for its feature-rich platform and exceptional customer support, making it a standout choice for both novice and experienced web developers. Users frequently commend its intuitive and flexible design tools, emphasizing the creative freedom it provides compared to the rigid templates offered by some ...Read more

Wix pros and cons

  • Easy to use and user-friendly platform, even for non-tech-savvy users, enabling fast and professional website creation.

  • Offers significant creative freedom with customizable options, moving beyond rigid templates.

  • Excellent customer service, with knowledgeable, patient, and efficient support representatives consistently resolving issues effectively.

  • Rapid response times for customer service inquiries, often within minutes.

  • Occasional challenges with billing clarity, including unexpected charges or upgrades without clear user awareness.

  • The initial customer support navigation (e.g., going through prompts) can sometimes feel tedious before reaching a live agent.

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Showing 81-90 out of 3980

VW

Valued Wix User - Liz

06/15/24

5 out of 5

Helpful experts on site when needed to…

Helpful experts on site when needed to adjust the website

A

Angel

06/15/24

5 out of 5

They are really good with products and…

They are really good with products and customer service

VW

Valued Wix User

06/15/24

5 out of 5

Thank you!

Thank you, I was really worried I was not gonna ever make a sale again. Customer care was very helpful and attentive. Thank you!

VW

Valued Wix User

06/15/24

5 out of 5

One of the best website builders

One of the best website builders, for beginners its easy to use and for professionals its has lot of features to explore.... love itttt always!!! I am using WIX personally more than 6 years.

G

Gattuso

06/15/24

5 out of 5

To be honest

To be honest, I was setting my site up for the first time. I had some hiccups with bank stuff initially, but I talked with Francisco (Frank), and he was concise and clear and helped make sure my purchase went through on Wix's end. Frank is great and an OG.

VW

Valued Wix User

06/15/24

5 out of 5

Great help from Vivien

Vivien was very helpful in getting my premium site transferred to a new design.

BB

BDaniel Byrd

06/15/24

5 out of 5

Quick action

Rep understood the issue and did what he could to resolve the issue. This issue had to escalated and I understand why, CR did their best, thank you.

VW

Valued Wix User

06/15/24

5 out of 5

I had a problem with my website

I had a problem with my website. The WIX TECH…guided me through the process…he was GREAT. In the end, it’s problem solving that WIX provides, that puts it one big step above the competition. Great Job WIX!!!

YA

Yasir Almaliki

06/15/24

5 out of 5

Best platform for e-comerance

Best platform for e-comerance

VW

Valued Wix User

06/15/24

5 out of 5

excellent team guys .

excellent team guys .. loads of love from Bangalore india. the team is very responsive , today Khayla helped me in an amazing way . thanks khayla . love from my side ,

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].