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9.7

Spot Score

Wix - Website Builder Software

Wix Reviews in June 2025: User Ratings, Pros & Cons

Build stunning websites without any coding skills.

3.2

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Starts from $14/Month, also offers free forever plan

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Wix Reviews & Ratings

3.2

Good

Based on 13774 ratings & 3980 reviews

Rating Distribution

Excellent

(2865)

Very Good

(341)

Good

(96)

Poor

(71)

Terible

(607)

Expert's Review

Wix has consistently garnered high praise over the past year for its feature-rich platform and exceptional customer support, making it a standout choice for both novice and experienced web developers. Users frequently commend its intuitive and flexible design tools, emphasizing the creative freedom it provides compared to the rigid templates offered by some ...Read more

Wix pros and cons

  • Easy to use and user-friendly platform, even for non-tech-savvy users, enabling fast and professional website creation.

  • Offers significant creative freedom with customizable options, moving beyond rigid templates.

  • Excellent customer service, with knowledgeable, patient, and efficient support representatives consistently resolving issues effectively.

  • Rapid response times for customer service inquiries, often within minutes.

  • Occasional challenges with billing clarity, including unexpected charges or upgrades without clear user awareness.

  • The initial customer support navigation (e.g., going through prompts) can sometimes feel tedious before reaching a live agent.

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Showing 81-90 out of 3980

VW

Valued Wix User

06/15/24

5 out of 5

A great tool for small businesses!

I have used Wix for various websites over many years and it's extremely user friendly! If I ever ran into an issue their customer service department was quick to reply and contact and always resolved my issue.

VW

Valued Wix User

06/15/24

5 out of 5

had issues with payments

had issues with payments, the expert helped very quickly to resolve the problem so I could get selling again!

EI

Elena Ivan - Papadopoulou

06/15/24

5 out of 5

Wix trustworthy website builder

Wix trustworthy website builder, great possibilities amazing customer servise... everything positive in here!! I highly recommend Wix!

VW

Valued Wix User

06/15/24

5 out of 5

Very satisfied with their customer…

Very satisfied with their customer service support team it’s really helpful thanks

E

Epicurean-Entrepreneur

06/15/24

5 out of 5

Got lucky with a good customer service…

Got lucky with a good customer service when I needed the support following some already detailed instructions that Wix provides when navigating the sites and protocols.

MP

Marshalls Pier

06/15/24

5 out of 5

A Proud Wix Pioneer, Partner and Creator.

I have been using Wix for my online presence for over 10 years, starting with a small painting business and creating my own website. Right from the start, I felt comfortable learning and creating my own site to attract customers. I have now moved on to building websites for smaller businesses using the Wix platform. Whenever I have a question or issue and need to contact Wix by phone, it's never more than 5 minutes before I get a callback. I always feel comfortable talking to their team ...

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VW

Valued Wix User

06/15/24

5 out of 5

excellent team guys .

excellent team guys .. loads of love from Bangalore india. the team is very responsive , today Khayla helped me in an amazing way . thanks khayla . love from my side ,

DD

Dunith De Silva

06/15/24

5 out of 5

I had an urgent concern and it was…

I had an urgent concern and it was resolved so fast and so perfectly by Frank. I am very grateful!

VW

Valued Wix User

06/15/24

5 out of 5

Good product and service.

Date of experience: June 15, 2024

VR

Venkatramanan Rao

06/15/24

5 out of 5

Great service

Date of experience: June 15, 2024

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].