9.7
SpotScore
Wix Reviews in August 2026: User Ratings, Pros & Cons
Build stunning websites without any coding skills.
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Starts from $2.76 / month when monthly, also offers free forever plan
Wix Reviews & Ratings
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Spotsaas Editor’s POV
Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more
Wix pros and cons
Platform is accessible for non-technical users and supports fast, professional website creation.
Offers customizable options that go beyond rigid templates, giving users creative flexibility.
Customer service representatives are knowledgeable and resolve issues effectively.
Support response times are often within minutes.
Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.
Reaching a live support agent can require navigating prompts, which some users find tedious.
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Showing 91-100 out of 3980
DD
Dunith De Silva
06/15/24
I had an urgent concern and it was…
I had an urgent concern and it was resolved so fast and so perfectly by Frank. I am very grateful!
GG
Grotto Golf
06/15/24
Just Doesn't Get Any Better Than This Service.
Wix team member did an amazing job helping me with what I needed changed. Wish all online customer service team members where that helpful. Setting a very high standard for everyone else to aspire to.
PS
Peach South Publications
06/15/24
I thought it would be a long waiting…
I thought it would be a long waiting game, but no, my problem was fixed in probably only 5 minutes.
VW
Valued Wix User
06/15/24
A great tool for small businesses!
I have used Wix for various websites over many years and it's extremely user friendly! If I ever ran into an issue their customer service department was quick to reply and contact and always resolved my issue.
VW
Valued Wix User
06/15/24
had issues with payments
had issues with payments, the expert helped very quickly to resolve the problem so I could get selling again!
EI
Elena Ivan - Papadopoulou
06/15/24
Wix trustworthy website builder
Wix trustworthy website builder, great possibilities amazing customer servise... everything positive in here!! I highly recommend Wix!
VW
Valued Wix User
06/15/24
Very satisfied with their customer…
Very satisfied with their customer service support team it’s really helpful thanks
E
Epicurean-Entrepreneur
06/15/24
Got lucky with a good customer service…
Got lucky with a good customer service when I needed the support following some already detailed instructions that Wix provides when navigating the sites and protocols.
MP
Marshalls Pier
06/15/24
A Proud Wix Pioneer, Partner and Creator.
I have been using Wix for my online presence for over 10 years, starting with a small painting business and creating my own website. Right from the start, I felt comfortable learning and creating my own site to attract customers. I have now moved on to building websites for smaller businesses using the Wix platform. Whenever I have a question or issue and need to contact Wix by phone, it's never more than 5 minutes before I get a callback. I always feel comfortable talking to their team ...
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VW
Valued Wix User
06/15/24
Good product and service.
Date of experience: June 15, 2024
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].