9.7
Spot Score
Build stunning websites without any coding skills.
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Starts from $14/Month, also offers free forever plan
Wix has consistently garnered high praise over the past year for its feature-rich platform and exceptional customer support, making it a standout choice for both novice and experienced web developers. Users frequently commend its intuitive and flexible design tools, emphasizing the creative freedom it provides compared to the rigid templates offered by some ...Read more
Easy to use and user-friendly platform, even for non-tech-savvy users, enabling fast and professional website creation.
Offers significant creative freedom with customizable options, moving beyond rigid templates.
Excellent customer service, with knowledgeable, patient, and efficient support representatives consistently resolving issues effectively.
Rapid response times for customer service inquiries, often within minutes.
Occasional challenges with billing clarity, including unexpected charges or upgrades without clear user awareness.
The initial customer support navigation (e.g., going through prompts) can sometimes feel tedious before reaching a live agent.
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Showing 71-80 out of 3980
VW
Valued Wix User
06/16/24
WIX makes it easy
WIX makes it easy! For those who are not savvy when it comes to website editing, they make it easy with the one-stop shop. You don't need to "code" to do your website. When you do have a problem, their customer service is easy to navigate, AND you get a REAL customer service person.
VW
Valued Wix User
06/16/24
Outstanding product and service
Outstanding product and service. I am loving the Wix system and the customer service I have received via the customer service chat has been superb. The reps that I have spoken with have been able to resolve my concerns quickly and efficiently.
J
Jeremy
06/16/24
Wix is very easy to use
Wix is very easy to use. On the odd occasion where I have needed technical assistance - it has been easy to access and the Wix experts have been very helpful,
VW
Valued Wix User
06/16/24
Exceptional support
Exceptional support received when contacted them via live chat even though the root of the problem was connected to some settings of a domain trasferred AWAY from them.
JA
JØRN ARE KNUTSEN
06/16/24
The service rep was efficient and…
The service rep was efficient and solved everything!
NH
Nicholas Hartman
06/16/24
WIX>>>>>shopify
I have used shopify for about 2 years and recently had nothing but problems so i switched to WIX. Its super easy to learn and i had great experience with the support chat (much better than shopify). I got quick and easy answers immediately.
MM
Maciej Machlajewski
06/16/24
Happy with their level of expertise
Happy with their products, features and level of customer support!
R
robert
06/16/24
Wix customer support is outstanding
I found the customer service on WIX to be truly excellent.
VW
Valued Wix User - Liz
06/15/24
Helpful experts on site when needed to…
Helpful experts on site when needed to adjust the website
VW
Valued Wix User
06/15/24
Thank you!
Thank you, I was really worried I was not gonna ever make a sale again. Customer care was very helpful and attentive. Thank you!
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
