9.7
SpotScore
Wix Reviews in August 2026: User Ratings, Pros & Cons
Build stunning websites without any coding skills.
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Starts from $2.76 / month when monthly, also offers free forever plan
Wix Reviews & Ratings
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Spotsaas Editor’s POV
Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more
Wix pros and cons
Platform is accessible for non-technical users and supports fast, professional website creation.
Offers customizable options that go beyond rigid templates, giving users creative flexibility.
Customer service representatives are knowledgeable and resolve issues effectively.
Support response times are often within minutes.
Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.
Reaching a live support agent can require navigating prompts, which some users find tedious.
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Showing 71-80 out of 3980
D
DJCM
06/16/24
The Best!
Not only is Wix an incredibly easy and intuitive way to make a website - for relatively little cost, the customer service is second to none - which sets it apart from so many other companies!
TB
Timothy Brian
06/16/24
WIX so powerful
Date of experience: June 16, 2024
J
Jeremy
06/16/24
Wix is very easy to use
Wix is very easy to use. On the odd occasion where I have needed technical assistance - it has been easy to access and the Wix experts have been very helpful,
NH
Nicholas Hartman
06/16/24
WIX>>>>>shopify
I have used shopify for about 2 years and recently had nothing but problems so i switched to WIX. Its super easy to learn and i had great experience with the support chat (much better than shopify). I got quick and easy answers immediately.
VW
Valued Wix User
06/16/24
Wix is a great site to get your…
Wix is a great site to get your business started on. I’ve been using it for years. Needed help related to changes with my domain & the customer service was polite, thorough and efficient.
VW
Valued Wix User
06/16/24
Outstanding product and service
Outstanding product and service. I am loving the Wix system and the customer service I have received via the customer service chat has been superb. The reps that I have spoken with have been able to resolve my concerns quickly and efficiently.
AC
Adrian Clark - New Zealand
06/16/24
Needed to talk to a 'real person' and…
Needed to talk to a 'real person' and got one.
JA
JØRN ARE KNUTSEN
06/16/24
The service rep was efficient and…
The service rep was efficient and solved everything!
VR
Venkatramanan Rao
06/15/24
Great service
Date of experience: June 15, 2024
VW
Valued Wix User
06/15/24
Lloyd was the best tech i've ever had…
Lloyd was the best tech i've ever had the pleasure of working with at Wix! If he could answer my call/live chat every time then I wouldn't dread having to call into the sytem.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].