9.7
Spot Score
Wix Reviews in July 2026: User Ratings, Pros & Cons
Build stunning websites without any coding skills.
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Starts from $2.76 / month when monthly, also offers free forever plan
Wix Reviews & Ratings
Spotsaas Editor’s POV
Wix has consistently garnered high praise over the past year for its feature-rich platform and exceptional customer support, making it a standout choice for both novice and experienced web developers. Users frequently commend its intuitive and flexible design tools, emphasizing the creative freedom it provides compared to the rigid templates offered by some ...Read more
Wix pros and cons
Easy to use and user-friendly platform, even for non-tech-savvy users, enabling fast and professional website creation.
Offers significant creative freedom with customizable options, moving beyond rigid templates.
Excellent customer service, with knowledgeable, patient, and efficient support representatives consistently resolving issues effectively.
Rapid response times for customer service inquiries, often within minutes.
Occasional challenges with billing clarity, including unexpected charges or upgrades without clear user awareness.
The initial customer support navigation (e.g., going through prompts) can sometimes feel tedious before reaching a live agent.
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Showing 71-80 out of 3980
D
DJCM
06/16/24
The Best!
Not only is Wix an incredibly easy and intuitive way to make a website - for relatively little cost, the customer service is second to none - which sets it apart from so many other companies!
TB
Timothy Brian
06/16/24
WIX so powerful
Date of experience: June 16, 2024
J
Jeremy
06/16/24
Wix is very easy to use
Wix is very easy to use. On the odd occasion where I have needed technical assistance - it has been easy to access and the Wix experts have been very helpful,
NH
Nicholas Hartman
06/16/24
WIX>>>>>shopify
I have used shopify for about 2 years and recently had nothing but problems so i switched to WIX. Its super easy to learn and i had great experience with the support chat (much better than shopify). I got quick and easy answers immediately.
VW
Valued Wix User
06/16/24
Wix is a great site to get your…
Wix is a great site to get your business started on. I’ve been using it for years. Needed help related to changes with my domain & the customer service was polite, thorough and efficient.
VW
Valued Wix User
06/16/24
Outstanding product and service
Outstanding product and service. I am loving the Wix system and the customer service I have received via the customer service chat has been superb. The reps that I have spoken with have been able to resolve my concerns quickly and efficiently.
AC
Adrian Clark - New Zealand
06/16/24
Needed to talk to a 'real person' and…
Needed to talk to a 'real person' and got one.
JA
JØRN ARE KNUTSEN
06/16/24
The service rep was efficient and…
The service rep was efficient and solved everything!
VR
Venkatramanan Rao
06/15/24
Great service
Date of experience: June 15, 2024
VW
Valued Wix User
06/15/24
Lloyd was the best tech i've ever had…
Lloyd was the best tech i've ever had the pleasure of working with at Wix! If he could answer my call/live chat every time then I wouldn't dread having to call into the sytem.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].