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9.7

Spot Score

Wix - Website Builder Software

Wix Reviews in July 2026: User Ratings, Pros & Cons

Build stunning websites without any coding skills.

3.2

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Starts from $2.76 / month when monthly, also offers free forever plan

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Wix Reviews & Ratings

3.2

Good

Based on 13774 ratings & 3980 reviews

Rating Distribution

Excellent

(2865)

Very Good

(341)

Good

(96)

Poor

(71)

Terible

(607)

Spotsaas Editor’s POV

Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more

Wix pros and cons

  • Platform is accessible for non-technical users and supports fast, professional website creation.

  • Offers customizable options that go beyond rigid templates, giving users creative flexibility.

  • Customer service representatives are knowledgeable and resolve issues effectively.

  • Support response times are often within minutes.

  • Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.

  • Reaching a live support agent can require navigating prompts, which some users find tedious.

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Showing 841-850 out of 3980

VW

Valued Wix User

05/01/24

5 out of 5

We love wix!

Great customer service!

FD

Flux de FLE

05/01/24

5 out of 5

Customer assistance is quick and…

Customer assistance is quick and efficient. I had a problem with editing my website because of my lack of experience and the technician helped me to solve it quickly. His explanations were delivered clearly with much pedagogy and politeness.

VW

Valued Wix User

05/01/24

5 out of 5

The best website design platform

Been using wix for years, I also use this to build websites for clients and thank God for the platform that I can make a living. Kudos!

VW

Valued Wix User

05/01/24

5 out of 5

good customer support even on a free…

good customer support even on a free account

VW

Valued Wix User

05/01/24

5 out of 5

With Wix you can have a great website

Date of experience: May 01, 2024

A

Alex

05/01/24

5 out of 5

fantastic customer services

Date of experience: May 01, 2024

HC

Hammad Chaudhry

04/30/24

5 out of 5

Exceptional Customer Support & Fantastic Experience

Wix's customer support is simply outstanding. Their team is incredibly responsive, knowledgeable, and goes above and beyond to assist with any issues or questions. Their dedication to ensuring a positive user experience is evident in every interaction. Overall, working with Wix has been fantastic, thanks to their exceptional customer support and user-friendly platform. Highly recommend!

J

Jihan

04/30/24

5 out of 5

Wix customer service is amazing and Victor was great!

Wix customer service is amazing and Victor was great when I asked for assistance! I really apprecite his work and Wix efforts to provide me with help!

C

customer

04/30/24

5 out of 5

I only trust Wix with my websites…

I only trust Wix with my websites GoddessAngels.Com & SuperVixon.Com. Excellent customer service techs which include a good value for the money when it comes to their products & services. They are head & shoulders above the rest regarding to the website builder industry!

SK

Sharon Kaur

04/30/24

5 out of 5

Everything about WIX is amazing

Everything about WIX is amazing - and I mean everything! Creating a website, all the services, easy to use, the technical support and the articles. I have been thrilled with WIX, have already recommended WIX and will continue to do so. Thank you!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].