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9.7

Spot Score

Wix - Website Builder Software

Wix Reviews in July 2026: User Ratings, Pros & Cons

Build stunning websites without any coding skills.

3.2

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Starts from $2.76 / month when monthly, also offers free forever plan

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Wix Reviews & Ratings

3.2

Good

Based on 13774 ratings & 3980 reviews

Rating Distribution

Excellent

(2865)

Very Good

(341)

Good

(96)

Poor

(71)

Terible

(607)

Spotsaas Editor’s POV

Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more

Wix pros and cons

  • Platform is accessible for non-technical users and supports fast, professional website creation.

  • Offers customizable options that go beyond rigid templates, giving users creative flexibility.

  • Customer service representatives are knowledgeable and resolve issues effectively.

  • Support response times are often within minutes.

  • Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.

  • Reaching a live support agent can require navigating prompts, which some users find tedious.

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Showing 851-860 out of 3980

F

Fareed

04/30/24

5 out of 5

German was there, was really polite, professional, understanding and helpful.

German was there and really helpful. He troubleshoot and gave me the solution in less than 10 minutes. I was stuck in this situation for hours. Great service. Really helped me get this issue resolved. Thanks guys!

VW

Valued Wix User

04/30/24

5 out of 5

What an AMAZING experience!!

What an AMAZING experience!!! Not only was my initial problem solved, but he was able to fix an additional items and then he even took the time out to help me with a THIRD issue. One of the best!

VW

Valued Wix User

04/30/24

5 out of 5

Customer service is great!

Customer service is great!

VW

Valued Wix User

04/30/24

5 out of 5

***** great service

Date of experience: April 30, 2024

AT

Alexz Torres

04/30/24

5 out of 5

Perfect!!!

Date of experience: April 30, 2024

VW

Valued Wix User

04/30/24

5 out of 5

Dmytro was extremely helpful and was…

Dmytro was extremely helpful and was able to answer all of my questions very quickly. Even gave me video tutorials to make fixing the issue even faster! Would highly recommend using this service!

VW

Valued Wix User

04/30/24

5 out of 5

this is a vey good place to have your…

this is a vey good place to have your website thanks

LF

Lara french

04/30/24

5 out of 5

I found that Wix was really helpful…

I found that Wix was really helpful over the last two days and have managed to complete the task with the guide ce of Wix chat . It took me a long time to find the support on chat but was worth it and managed to find a solution.

T

Tracie

04/30/24

5 out of 5

Brilliant platform!

Date of experience: April 30, 2024

VW

Valued Wix User Lisa

04/30/24

5 out of 5

Great customer service when problems…

Great customer service when problems arise.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].