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9.7

Spot Score

Wix - Website Builder Software

Wix Reviews in July 2026: User Ratings, Pros & Cons

Build stunning websites without any coding skills.

3.2

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Starts from $2.76 / month when monthly, also offers free forever plan

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Wix Reviews & Ratings

3.2

Good

Based on 13774 ratings & 3980 reviews

Rating Distribution

Excellent

(2865)

Very Good

(341)

Good

(96)

Poor

(71)

Terible

(607)

Spotsaas Editor’s POV

Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more

Wix pros and cons

  • Platform is accessible for non-technical users and supports fast, professional website creation.

  • Offers customizable options that go beyond rigid templates, giving users creative flexibility.

  • Customer service representatives are knowledgeable and resolve issues effectively.

  • Support response times are often within minutes.

  • Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.

  • Reaching a live support agent can require navigating prompts, which some users find tedious.

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Showing 831-840 out of 3980

T

Tina

05/02/24

5 out of 5

amazing customer service

amazing customer service. I had an issue with mobile, and the guy couldn't have been more helpful. Brilliant and fast customer service

LC

Larry C

05/01/24

5 out of 5

Great Company

This company is one of the greatest for small businesses like mine! I would recommend them very highly to other businesses

RJ

Rhonda J. Fleming

05/01/24

5 out of 5

The tech support was very helpful

The tech support was very helpful. Jose went above and beyond to help me understand all of the features I have access to.

VW

Valued Wix User

05/01/24

5 out of 5

Quick resolution and friendly

Quick resolution and friendly, knowledgeable staff.

VW

Valued Wix User

05/01/24

5 out of 5

Best Customer Support Team.

Best Customer Support Team. They also resolve my issues that I have with creating or any other technical problem I face while working on website. Quick to response. I mostly use Wix to create websites for my clients its also easy to use interface and highly customizable.

VW

Valued Wix User

05/01/24

5 out of 5

Customer service experience

Easy customer service portal with helpful experts!

C

customer

05/01/24

5 out of 5

I recomend Wix for every one

I recomend Wix for every one, work well with our restaurant and book in system.. nice ;-)

VW

Valued Wix User

05/01/24

5 out of 5

Wix has always been my go-to for my…

Wix has always been my go-to for my website, social, and e-commerce needs! From customer service, to product customization, to website customization you can make your website the best you can have. I've been using WIX for 2 years, and will be using it for more years to come! It's become part of my family, an essential part of every day life as a business owner!

VW

Valued Wix User

05/01/24

5 out of 5

Easy for beginners and good customer…

Easy for beginners and good customer support.

C

Cyndanyia

05/01/24

5 out of 5

Wix is Wixid...

Wix, for me is a complete package. Ease of use, lots of help and FAQ pages, and if you need help beyond that, its fantastic the level and care you receive from the support team. I'm moderately able to navigate the tech waters, Wix makes the journey so much more satisfying!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].